Description
As a Construction Technician, you will support and assist the Construction department in maintaining, expanding, and upgrading Midco's regional network. This role involves interpreting network system maps, capturing design data, and performing installations and repairs on aerial and underground networks. Position leveling ranges from Construction Technician to Construction Technician III, based on experience and certifications. Job Summary:
As a Construction Technician, you will support and assist the Construction department in maintaining, expanding, and upgrading Midco's regional network. This role involves interpreting network system maps, capturing design data, and performing installations and repairs on aerial and underground networks. Position leveling ranges from Construction Technician to Construction Technician III, based on experience and certifications. Responsibilities:
- Interpret, comprehend, and utilize network system maps and plans.
- Capture, store, and modify design data utilizing electronic devices such as GPS, smart phone, and laptops.
- Install, maintain, and repair Midco's aerial and underground regional network.
- Coordinate with utility companies and other entities for house moves and cable relocations, ensuring accurate billing and customer satisfaction.
- Assist in preparing site surveys.
- Locate existing underground cable.
- Install drops, taps, amplifiers and power supplies. Splice coaxial cable.
- Ground service drops and pre-wire new builds.
- Read, comprehend, and utilize regional network maps and plans.
- Possess knowledge in using signal meters, reading RF levels, voltage meters, TDR, etc.
- Obtain certification and successfully operate a bucket truck to perform aerial construction and maintenance.
- Must be able to perform key functions such as but not limited to, hanging a drop, performing drop cutovers and assisting technicians with an install.
- Mentor new hires as required, providing guidance and support while demonstrating technical proficiency in several areas of the field.
- Demonstrate knowledge of Midco's safety program by enforcing safety rules and procedures, wearing appropriate safety apparel (e.g., hard hats, safety vests, OSHA-approved boots), and operating all equipment safely.
- Operate and drive a company vehicle in compliance with all Midco policies and procedures, ensuring safety, efficiency, and adherence to traffic laws. Maintain vehicle cleanliness and ensure regular maintenance and repairs are conducted as scheduled to uphold a professional image.
- Model Midco's mission, vision, values, ethos, and Leadership Success Drivers, and inspire others to do the same.
- Ensure customer privacy by adhering to Midco's privacy guidelines while actively following Midco policies and procedures.
- Maintain reliable and predictable attendance as required by the position.
- Perform other duties as assigned.
Required Qualifications:
- High school diploma or equivalent (GED).
- Complete Construction First Time Right (FTR) certification within 60 days of hire and consistently apply principles in all aspects of work.
- Must possess and maintain a valid driver's license with a clean driving record. A DUI conviction within the past 5 years will result in disqualification from employment in this position.
- Must develop working knowledge of construction, the National Electrical Code, OSHA regulations, state and local regulations and general safety standards.
Preferred Qualifications:
- Associate's degree or vocational training in a related field.
- Prior experience in the telecommunications industry.
Position leveling will be assigned congruent to experience and training:
Job Level
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Position Requirements
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Construction Technician
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No previous experience required.
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Construction Technician I
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Construction Tech requirements met or equivalent experience. FTR 1 Certification and Field Competency 1 Tests.
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Construction Technician II
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2 years in role or equivalent experience. FTR 2 Certification and Field Competency 2 Tests. Basic Underground, Aerial, and MDU Construction Certifications. Coax Splicing Certification. Meter Reading, Damages, & Commercial Certification.
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Construction Technician III
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4 years in role or equivalent experience. FTR 3 Certification and Field Competency 3 Tests. Advanced Underground and Aerial Construction Certifications. Utility Pole Analysis & Advanced Meter Reading Certification.
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Work Environment:
- The noise level in the work environment is moderate to loud.
- Frequent exposure to outside weather conditions.
- Occasional exposure to moving mechanical parts, high, precarious places, risk of electrical shock, and risk of radiation and vibration.
- May be required to work in excess of 40 hours per week and outside normal business hours, such as holidays, evenings, and weekends, as business demands.
- Be willing to travel for business needs within the region, which could include overnight stays.
Physical Demands:
- Required to reach with hands and arms, stoop, kneel, or crouch.
- Must occasionally lift and carry loads up to 80 lbs. and separately handle a 75 lbs. ladder.
- Must be able to climb poles, ladders, bucket trucks, and other structures with proper fall protection equipment, adhering to the manufacturer's capacity for all equipment.
- Must be able to work from elevated heights (bucket trucks, aerial lifts) and in tight spaces such as attics and crawlspaces.
- Bucket trucks have a maximum load capacity ranging from 300 to 400 lbs. based on the manufacturer's specifications for each vehicle. Team members certified for bucket truck use are responsible for being aware of and adhering to these maximum load requirements.
- Be able to safely use a ladder rated for a maximum load of 375 lbs., including the combined weight of the individual, fall protection equipment, and any tools being carried.
Mental Demands:
- Ability to adapt to changing circumstances and remain flexible in a dynamic work environment.
- Ability to remain calm and effective under pressure, especially when dealing with urgent repairs or customer issues.
- Keen attention to detail to ensure accuracy and quality in all aspects of operations.
About Midco:
- Midco offers the most reliable wholly owned and operated fiber network spanning 17,000 miles.
- We are a telecommunications leader that is redefining connectivity while being a force for good in the communities we serve.
- We serve nearly 500,000 homes and businesses in more than 400 communities in Kansas, Minnesota, North Dakota, South Dakota and Wisconsin.
- Our 1,900 team members work together with integrity, creating a caring culture for a lasting impact.
Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:
- Free Midco internet & TV
- Great opportunities to get involved in volunteerism
- Generous 401(k) match and paid time away from work programs
- And many more
Visit Midco.com/Careers to learn about employment opportunities and apply today. Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to Midco.com/Federal Posters.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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