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Patient Access Opportunities

Ohio State University Wexner Medical Center
United States, Ohio, Columbus
281 West Lane Avenue (Show on map)
Jun 24, 2025

Start a new career at The Ohio State University Wexner Medical Center as a Registration or Scheduling Coordinator!

The Ohio State University Wexner Medical Center is committed to delivering quality patient care. We are a team that is leading the way in medical innovation, and we need passionate people like you to join us.

Registration amp; Scheduling Coordinator's at the Wexner Medical Center are experts in product, process, or service line areas such as:

  • Physician appointment scheduling
  • OR/admission
  • Full-service scheduling; pre-registration and registration
  • Insurance verification
  • Patient liability determination and communication

This position is responsible for providing consumers such as clinical staff and patients, with accurate, up-to-date information regarding products, services, and general procedures. Scheduling amp; Registration Coordinators will also be responsible for:

  • Scheduling return appointments and/or other appointments as assigned.
  • Assuring accurate appointment, demographic and insurance information is gathered to support clinical and financial needs including changes to insurance or other patient information.
  • Providing support to physicians and consumers by coordinating their requests.
  • Solving routine and complex customer problems and will be able to instruct them on where to address specific questions.
  • Communicating regularly with clinical staff, medical secretaries, and staff within the product/service line to ensure customer and department staff needs are met.

We ask that our Scheduling amp; Registration Coordinators always contribute a positive first impression to each patient and family care member that walks through the door. To excel in this position, we ask that you be able to use a variety of software packages which include the Electronic Medical record, scheduling and registration systems, ABN, eligibility, document management software, etc.

Required Qualifications

We aim to continue the high-quality work that we pride ourselves on and ask that anyone interested in this position have a High School Diploma or GED. PC knowledge and interpersonal, verbal, and written communication is recommended as well as a minimum of six months of experience in customer service or a healthcare environment. Experience with Windows, Excel, and Intranet/internet navigation tools, medical terminology, coding, and third-party reimbursement experience is preferred.

Additionally, we ask you to have the following:

  • Ability to work in multiple systems for assigned tasks, management and reporting.
  • Strong problem-solving and presentation skills.
  • High level of customer service skills.
  • Able to prioritize and coordinate multiple tasks in a lively environment.

Multiple positions available across the Wexner Medical Center:

  • James Cancer Hospital / Brain amp; Spine Hospital -460 W 10th Ave / 300 W 10th Ave
  • University Hospital - 410 W 10th Ave
  • University Hospital at East amp; CarePoint East -1492 E. Broad Street amp; 543 Taylor Avenue
  • 2001 Polaris Parkway
  • Mill Run -3651 Ridge Mill Drive, Hilliard
  • Stefanie Spielman Comprehensive Breast Center -1145 Olentangy River Road
  • Martha Morehouse - 2050 Kenny Road
  • Shared Services -660 Ackerman Rd
  • Ambulatory/ Family Med Locations (Worthington, Upper Arlington, Dublin, New Albany, Gahanna, Westerville, Lewis Center, West Campus)
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