New
Human Resources Generalist
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![]() United States, New York, Binghamton | |
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Job Summary:
The HR Generalist provides a range of services in support of the HR Operations function. This role delivers exceptional customer service and subject matter expertise across various HR processes. As the first point of contact for Tier 1 HR-related inquiries, the HR Generalist responds to questions and cases related to common HR procedures. This role also supports cross-functional projects and collaborates with all areas of HR to address employee concerns, foster a positive work environment, and serve as a trusted resource for HR business partners and people leaders. Key Responsibilities: * Respond accurately, timely, and consistently to incoming inquiries and change requests within required standards and service level agreements (SLAs). * Ensure accurate and concise documentation in the ServiceNow case management system to support audit trails and metrics reporting. * Provide tactical on-site support to HR business partners and local business leaders. * Collaborate with HR departments to support Total Health and retirement programs, people review processes, benefits/career fairs, and special projects. * Identify opportunities to streamline workflows, enhance efficiency, and improve the employee and leader experience. * Clearly explain HR and company policies, procedures, and processes to employees and leaders. * Coach employees and leaders on system usage, including SAP, ServiceNow, and Workday. * Escalate or transition requests to third-party vendors or subject matter experts, ensuring a smooth handoff and excellent service. * Maintain confidentiality and data integrity, ensuring compliance with all applicable labor laws and regulations. * Travel to jurisdictional sites approximately 15%-20% of the time. Qualifications: * Bachelor's degree in Human Resources, Business Administration, or a related field required. * Minimum of three years in a human resources or people advisory role is required. * Strong knowledge of employment laws and regulations. * Proficiency in Microsoft Office (Word, Excel, PowerPoint). * Solid understanding of legal compliance and HR best practices. * Experience in a multi-state and/or global organization. Preferred Qualifications: * Professional certification (e.g., PHR, SHRM-CP). * Experience with HR systems (e.g., SAP, ServiceNow, Workday). * Knowledge of retirement benefits *Pay and Benefits* The pay range for this position is $85000.00 - $107000.00/yr. Award winning student loan debt repayment program 12% 401(k) Match Competitive salary and performance-based bonuses Comprehensive benefits - including medical, dental, vision and variety of well-being programs Tuition Assistance Opportunities for professional development, career advancement, and internal mobility Supportive and inclusive work environment Generous PTO policy *Workplace Type* This is a fully onsite position in Binghamton,NY. *Application Deadline* This position is anticipated to close on Jul 8, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. |