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Director, ERM Oversight Consumer-Cincinnati

Fifth Third Bank
United States, Ohio, Cincinnati
Jun 26, 2025

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GENERAL FUNCTION:

Drive effective implementation of the Enterprise Risk Management (ERM) Framework across multiple lines of business or a single, complex line of business by partnering with the line(s) to ensure that enterprise risk management programs are implemented in a manner that is consistent with enterprise risk management standards and adds value to the business in managing their risks. Partner with senior management within the line of business to influence and align stakeholders in identifying and mitigating risks within the line of business. Challenge existing processes to ensure that the line of business has an effective control framework. Lead ERM Business Partner group and ensure processes and practices related to the ERM framework or consistent and scalable with all lines of business. Work directly with the Chief Operational Risk Officer to facilitate change related to line of business risk and control processes where needed.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provide oversight and challenge of significant line of business processes to ensure that the line of business has an effective control framework and control gaps are identified and remediated in an appropriate time frame.
  • lead risk discussions with the line of business and promote Open and effective communication between ERM and the line(s) of business on risk issues and risk management methodologies.
  • Continually Monitor, assess and Communicate emerging risks within the line of business and the industry to evaluate the impact of potential new risks.
  • assist line(s) of business in developing and maintaining risk management procedures in accordance with Program standards. significant visibility with senior management.
  • Ensures BCRA risk review and governance processes, tools and templates are executed by 1st LOD appropriately.
  • Partners with 2nd LOD risk category experts to ensure inclusion in the BCRA when required.
  • Holds LOD accountable for control Plan activities as changes occur.
  • Escalates initiatives to the EPMO tier 3.
  • Provides reporting to the Operational Risk Committee (ORC).
  • May lead or Participate in the BCRA risk Review Council.
  • Provide guidance to line managers in identifying and Monitoring Key risk indicators that represent early indicators of Key drivers of risk for the area.
  • Coordinate the Development of risk dashboards, combining information tracked at the Enterprise level such as Key risk indicators, with information on top and emerging risks obtained through discussion with the line managers.
  • Reviews internal and external operational loss data for trends and Reviews escalated items.
  • Provides independent oversight and challenge to loss Reviews (actual and near miss) and Ensures proper Controls are in place to minimize future exposure.
  • Prepares (and May present) operational loss information for risk Committees, regulators and loss data consortium.
  • Challenges LOB to inspect losses and events for broad applicability and cross LOB mitigation plans as needed.
  • manages consistent RCSA usage and output per the RCSA policy/standards/procedures.
  • Provides independent oversight and challenge during the RCSA process and of RCSA outputs (i.e. risk ratings).
  • Ensures linkage between Coverage programs elements and RCSA/risk inventory.
  • Drives understanding and agreement related to risk mitigation and holds LOB accountable for action plans.
  • Represents the risk point of view in a variety of settings with senior management.
  • Responsible for ensuring the Regulatory changes are considered in the holistic evaluation of risk by engaging control Partners throughout the enterprise.
  • Partners with 2nd LOD risk category experts in vetting process and initial impact assessment.
  • Provides oversight as the 1st LOD completes their impact assessment and determination of changes needed and Risk Rating of the change. Provide challenge of noted risk rating as needed.

SUPERVISORY RESPONSIBILITIES:

Responsible for providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  • Bachelor's degree in management, finance, economics, related field or equivalent experience, advanced degree preferred.
  • 7 years proven risk management/analytics experience, or equivalent.
  • 2 years management experience.
  • Strong knowledge and understanding of operational risk functions for targeted Lines of business.
  • Requires broad knowledge of banking products, services and operations.
  • Understanding of the core elements of an effective risk management Program including RCSA (risk control Self Assessment) and Key risk indicators and Key control indicators desired.
  • Position requires an in-depth knowledge of the business as well as applicable policies and procedures.
  • Strong communication and influencing skills to successfully challenge line of business management to achieve effective control frameworks.
  • Demonstrated intellectual curiosity with the Ability to Develop strategies and tactics to Manage risk.
  • Well-developed interpersonal, organizational, analytical, problem-solving, negotiation, project management and verbal and written communication skills.
  • Ability to partner with senior management within the line of business to influence and align colleagues and stakeholders.
  • Strong organizational, project management and multi-tasking skills with Demonstrated Ability to Manage expectations and deliver results.
  • Proficiency in Word, Excel, Outlook, power point and similar software.

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Director, ERM Oversight Consumer-Cincinnati LOCATION -- Cincinnati, Ohio 45202

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

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