New

Inside Sales Representative - Medical Alert Devices

TEKsystems
$20.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, California, Concord
Jun 26, 2025
Inside Sales Representative Location: Concord, CA (Hybrid after contract period) Employment Type: Contract-to-Hire (6 months) Schedule: Full-time, 40 hours/week with guaranteed back-to-back days off Hours: Monday-Friday 6:00 AM - 6:00 PM, Saturday-Sunday 8:00 AM - 4:30 PM Training: 3-4 weeks on-site during normal business hours Compensation Structure During Contract Period: * $20.00/hour After Conversion to Full-Time: * Base Pay: $16.50/hour * Monthly Commission: $1,700 - $5,000 (average $2,600/month) * Total Earning Potential: $23 - $40/hour About This Opportunity Join our dynamic inside sales team and make a meaningful impact helping seniors maintain their independence and safety. This role offers exceptional earning potential with warm leads only - no cold calling required! You'll be working with a company that has been a trusted leader in the medical alert industry for over 70 years. What You'll Do Sales & Customer Engagement * Respond to inbound sales inquiries from interested prospects * Contact warm, web-generated leads with high conversion potential * Close sales using proven relationship-building techniques * Take ownership of customer retention and prevent cancellations Customer Service Excellence * Handle customer inquiries regarding service, billing, and account management * Provide solutions-oriented support across multiple phone lines * Resolve customer concerns with empathy and professionalism * Ensure exceptional customer experience throughout the sales process Lead & Database Management * Maintain organized database of customer leads and existing customers * Implement systematic follow-up processes for pending leads * Place and process orders accurately and efficiently * Track sales metrics and performance indicators Why You'll Love Working Here Immediate Benefits: * Work with warm leads only - no prospecting or cold calling * Comprehensive 3-4 week training program * Guaranteed consecutive days off each week * Team-driven, feedback-rich environment focused on growth After Conversion: * Hybrid work flexibility (3 days office, 2 days home) * Comprehensive benefits package (Medical/Dental/Vision) * 401K with 50% company matching * 6 paid sick days annually * Employee perks program (sports tickets, wellness benefits, etc.) Career Growth Opportunities: * Clear advancement path to higher-level sales roles * Internal application opportunities across departments * Professional development focus with ongoing training * Growing company with expanding opportunities What We're Looking For Experience: * Sales or call center experience preferred (but not required) * Customer service experience highly valued * Demonstrated ability to build rapport with customers Skills & Qualities: * Excellent communication and listening skills * Problem-solving mentality with solution-focused approach * Compassionate approach to customer interactions * Strong organizational and database management abilities * Commitment to ethical sales practices and personal growth Schedule Requirements: * Open availability within operating hours (Mon-Fri 6am-6pm, Sat-Sun 8am-4:30pm) * Flexibility for weekend work as part of regular schedule * Reliable attendance during initial training period Ready to Start Your Sales Career? This is an exceptional opportunity to join a mission-driven company where your sales success directly helps seniors live independently and safely. With industry-leading training, warm leads, and outstanding earning potential, you'll have everything you need to build a rewarding career in sales. Perfect for: * Sales professionals seeking warm lead opportunities * Customer service representatives ready to transition to sales * Anyone passionate about helping others while building a lucrative career Training begins immediately upon hire. Hybrid work options available after successful contract completion and performance evaluation. Apply today and start building your future in sales while making a difference in people's lives! Pay and Benefits The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Concord,CA. Application Deadline This position is anticipated to close on Jul 9, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.