Product Management Director Analytics

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

Salesforce is seeking a visionary and experienced Leader for Common Services Analytics and AI to spearhead our cutting-edge cross cloud initiatives. This pivotal role involves leading a talented team responsible for developing and deploying business intelligence platforms, predictive models, and insight-generation tools that drive innovation and business value across our product portfolio and for our customers.

The ideal candidate will be a strategic thinker with a strong technical background in AI/ML, a proven track record of leading complex, cross-functional projects, and a passion for building and mentoring high-performing teams. This leader will be instrumental in shaping the future of AI within Salesforce, ensuring our offerings are intelligent, scalable, and provide a significant competitive advantage. You will be responsible for turning a compelling vision into an executable product roadmap and driving innovation in AI-powered analytics.

What You'll Bring:

Strategic Leadership & Vision:

• Define and own the short- and long-term vision for Common Services analytics capabilities, aligning with overall company objectives and product roadmaps, and turning this vision into an executable strategy.

• Identify emerging Analytics trends and technologies, and champion their adoption where they can deliver significant impact.

• Foster a culture of innovation, collaboration, and excellence within the team.

• Drive continuous improvement in AI capabilities by establishing and evolving robust quality methodologies and best practices.

Team Leadership & Development:

• Lead, mentor, and grow a multi-disciplinary team of ML engineers, data scientists, and product managers.

• Oversee the existing stream leads for key initiatives, providing guidance and support for areas including:

• Next-Generation Analytics & Cross-Platform Customer Insights

• Predictive AI Platforms, Custom Model Hosting & Templated Solutions

• Generative AI, Intelligent Agents & AI-Powered Automation

• Manage resource allocation, project prioritization, and performance management for the Common Services AI organization.

Initiative Oversight & Execution:

• Next-Generation Analytics & Customer Insights:

• Oversee the modernization and enhancement of existing analytics applications using next-generation business intelligence platforms, emphasizing advanced user experience and design.

• Drive initiatives to create unified, cross-platform customer experience insights by leveraging data from multiple cloud environments to generate actionable business signals.

• Manage the transition of analytics application development work from central analytics teams to the Common Services AI team where appropriate.

Predictive AI:

• Lead the evolution and integration of internal AI/ML accelerator platforms with broader company-wide model development and deployment frameworks to accelerate complex model implementation.

• Oversee the development of 'bring-your-own-model/container' (BYOC/BYOM) infrastructure to support hosting complex, custom AI models on scalable cloud platforms.

• Drive the creation of reusable predictive model templates tailored for various industry verticals, including integration with intelligent agent frameworks.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.