Analyst III, Priority Customer Care
![]() | |
![]() United States, Texas, Irving | |
![]() | |
If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online. Job Summary The Analyst III position is designed for a proactive and strategic professional to drive operational excellence and enhanced customer experiences. This role is responsible for designing and implementing methodologies that enhance customer experiences through data-driven insights and customer journey reviews that identify opportunities for process improvement. The Analyst III must be adept at assessing the tactical aspects of business / customer operations through data analysis (structured / unstructured), customer feedback analysis, identifying trends and opportunities, and working collaboratively to implement solutions that result in improved customer experiences, positively impacting customer escalation and complaint results.Job Description Key Roles & Responsibilities:
Education, Experience, and Skill Requirements
Key Metrics
Job Family MarketingCompany Vistra Retail Operations CompanyLocations Royal Lane Office TexasWe are a company of people committed to: Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective Communication. If this describes you, then apply today! It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws. If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email us atassistance@vistraenergy.comto make a request. |