IPS Project Management Account Lead

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Key Responsibilities:

Client Satisfaction and Relationship Management

• Be primary contact for all project management activities and ensure that the relationship grows through thoughtful engagement with client and Broker stakeholders
• Provide exceptional project management support across the client's portfolio
• Establish vision and strategy for the account plan, aligning with client objectives with capabilities
• Drive account plan delivery, exceeding client expectations and key performance indicators
• Proactively solicit and thoughtfully respond to client feedback
• Collaborate with IPS National Platform Team

Portfolio Management Execution

• Serve as single point of contact for project management needs across client's portfolio
• Support site selection and lease negotiations with transaction management team
• Develop initial scope, schedule, and budget for projects
• Oversee local delivery team's management of design, construction, and vendor coordination

Team Leadership and Development

• Be the subject matter expert in Integrated Portfolio Solutions
• Build and manage high-performing project delivery teams
• Attract, develop, and retain geographically dispersed PM professionals
• Provide mentorship, guidance, and support to foster professional growth
• Advance the firm's diversity and inclusion priorities

Financial Management

• Manage account financials to meet or exceed growth and profitability targets
• Craft, manage, and deliver against account's P&L statement
• Ensure A/R is maintained below 60 days payable

Business Growth and Innovation

• Identify and pursue new business opportunities and account growth
• Partner with IPS Market's Director to ensure consistency benefiting the Firm and Clients
• Implement firm best practices and drive continuous improvement

Strategic Planning and Reporting

• Produce and present annual Account Plan and related client business plan
• Participate in regular business reviews, measuring performance against required metrics
• Ability to identify opportunities and develop flexible solutions to solve client needs

Qualifications:

• Bachelor's degree required; MBA or similar post-graduate studies highly desired
• 10+ years of relevant experience in project management within commercial real estate
• Professional certifications preferred (e.g., LEED, AIA, PE, PMP)
• Strong leadership and team management skills
• Excellent communication and client relationship skills
• Proven track record in financial management and business growth
• Proficiency in project management methodologies and tools
• Ability to manage local and remote project delivery teams

Physical Requirements and Work Conditions:

• Position may work at JLL office, from home, at client site, or project location depending on portfolio requirements, client preferences and leadership requirements
• High daily client, project management team and contractor interaction, both face-to-face and remote
• Travel requirements vary based on client needs, ranging from 0-40% of time

This role offers an exciting opportunity to lead and grow key client relationships while delivering exceptional project management services across diverse portfolios.

Estimated total compensation for this position:

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.