Invoicing Solutions Analyst II

Analyze revenue processes for assigned accounts to ensure accuracy, efficiency, and effectiveness.

Essential Functions

• To research and resolve complex problems, i.e. Invoicing/billing errors, invoice adjustments, duty and tax invoice adjustments, airfreight invoice adjustments, credit problems, collections, and cash applications.
• To provide direct customer contact and sales support for revenue related process issues.
• Perform other duties as assigned.

Minimum Education

Bachelor's Degree/equivalent.

Minimum Experience

Two (2) years related experience in customer account support/analysis, in collections, revenue recovery and invoicing.

Knowledge, Skills and Abilities

Knowledge of pricing, billing, invoice adjustments, collections and sales techniques.

Strong customer interface, analytical and communication skills.

Job Conditions

Some travel required

Preferred Qualifications: Analytical and Problem solving skills, Communication and Interpersonal Skills, Collaboration and Teamwork, Proficiency in Data Analysis Tools; Excel and SQL, Understanding the Business and Objectives

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay: This position is located in Memphis/Collierville, TN., Plano, TX., and Orlando, FL.

Additional Details: Sponsorship and Relocation may be available depending on business needs.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)