New

Vice President of Client Experience (Secret Clearance Required)

St. Michael's Inc.
vision insurance, paid time off, 401(k), retirement plan
United States, Virginia, Woodbridge
13580 Groupe Drive (Show on map)
Jul 10, 2025
READY TO JOIN OUR TEAM? Are you a former leader in DHS, DoD or the IC, or have 5+ years leading federal services contracts? Are you prepared to excel as a Vice President in an employee-owned company, responsible for client delivery of consulting services in those agencies? If so, then we invite you to read on. ABOUT THIS ROLE St. Michael's is hiring a Vice President of Client Experience. As the Vice President of Client Experience, you will be responsible for operations on all professional services contracts supporting our federal clients, including responsibility for P&L, schedule and quality. Our core values of Excellence in Reputation, Commitment, Dependability, Teamwork, and Candor will be paramount to this role as you will ensure exceptional performance and sales growth to our DHS, DoD and IC customers. LOCATION Woodbridge, VA WHO YOU ARE You are a relationship-driven operator. A trusted confidant to clients. You know that outstanding delivery is only the beginning-repeat business and referrals come from connection, candor, and credibility. You don't just manage contracts-you grow them. You listen carefully, spot needs early, and position our team as the go-to problem solvers before the government even starts drafting a new requirement. You thrive in the space between delivery and business development. You're comfortable owning the mission, the margins, and the momentum. You pick up the phone, walk the halls, and book the meeting. You're not shy about getting in front of government decision-makers - and you don't wait to be invited. You guide our PMs to think like owners. You coach them to deliver excellence and recognize growth signals hiding in day-to-day execution. You don't just keep clients satisfied - you make them advocates. You are energized by accountability, not burdened by it. P&L, schedule, quality-those are your scoreboards, and you play to win. You hold a Bachelor's degree and bring with you an active Secret clearance with the ability to obtain a Top Secret. WHAT MAKES US DIFFERENT? At St. Michael's, we believe in rewarding hard work and supporting the people who keep our country safe. As an employee-owned company, you can share in our success through the Employee Stock Ownership Plan (ESOP). We also offer a comprehensive benefits package that includes medical, dental, and vision insurance; a 401(k)-retirement plan; paid time off; and professional development support. Join a company with a conscience - one that invests in your well-being and professional growth. See all our benefits here: St. Michael's Benefits. This position will remain open until filled. St. Michael's is an Equal Opportunity Employer M/F/Disability/Vet. Reasonable Accommodation - If you need a reasonable accommodation when you apply for a position on our website, please contact us at 703-463-9463 orHumanResources@stmichaelsinc.com When calling, please ask to speak with Human Resources. When sending an email, please include "Reasonable Accommodation" in the subject line of the email.