New

Lot Operations Specialist II (Manheim)

Cox
parental leave, paid time off, paid holidays
United States, Florida, Fort Myers
Jul 11, 2025
Job Responsibilities: Perform basic data entry into the AS 400 computer system as needed. Maintain constant communication with commercial accounts department, customer support team, quadrant and account coordinators, supervisors, and other auction personnel to ensure effective coordination of lot operations activities. Answer phones, provide support to lot operations employees, and provide excellent customer support. Respond to customer requests for assistance and ensure timely resolution. Support manager in the coordination of departmental scheduling, working with temporary agencies, serving as point of contact and recording employee absences, etc. Process all lot operations department paperwork. Forward all invoices and items to be posted to the appropriate areas in a timely manner. Assist in the coordination of sale day line-up and execution of sale day activities (i.e., drive, assist customers in locating vehicles, etc.). Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. Perform other duties as assigned by management. Qualifications : High School Diploma or equivalent preferred. 1 - 3 years customer service experience required. Previous clerical or administrative experience preferred. Safe drivers needed; valid driver's license required. Effective communication skills required. Good problem-solving and organizational skills required. Ability to operate general office equipment (i.e., copier, fax machine, etc.). Good computer software skills required. Ability to sit or stand for prolonged periods of time. Ability to perform repetitive data entry tasks; manual dexterity. Vision abilities required include close, distance and depth perception. Work Environment: Office setting. Disclaimer: The posting is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Closing: With more than 20,000 employees in operating locations around the globe, Manheim is the world's largest provider of vehicle remarketing services. In 2010, Manheim handled nearly 10 million used vehicles, facilitating transactions representing more than $50 billion in value. A subsidiary of Atlanta-based Cox Enterprises, Manheim is transforming the wholesale vehicle buying and selling experience through investments in technology and innovative products and services. Manheim markets Manheim Financial Services (MAFS), OVE.com, Total Resource Auctions, Manheim Frontline, Manheim Specialty and Heavy Truck & Equipment, Manheim Consulting and other respected brands to the remarketing industry in 15 countries, including Australia, Turkey and the United Kingdom. Manheim is an Equal Opportunity Employer and a Drug-Free workplace. Please submit your resume to: http://www.coxenterprises.com/coxcareer/ USD 14.71 - 22.12 per hour Compensation: Hourly base pay rate is $14.71 - $22.12/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Benefits: Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.