New

Deskside Support Technician

TEKsystems
$28.00 - $30.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Illinois, Chicago
Jul 12, 2025
Description Deskside Support Technician is responsible for executing device lifecycle management activities including fulfillment, provisioning, deployment, support and asset disposition. IT hardware asset and Inventory (Utilizing ServiceNow to do so.) Facilitate and track all shipments for hardware / asset deployments both remotely and onsite - Handle any and all shipping requirements. Troubleshooting and Resolution of Tier 2/3 escalated technical issues Support and Troubleshooting of Audio Visual, presentation, teleconferencing, and collaboration equipment - Projectors, large screen TVs, and conferencing phone Support and Troubleshooting of Telephony Systems & Devices Minimum Required Education: High School Degree or equivalent AND 1-3 years of experience supporting networked systems. Minimum Required Experience: 1+ years of supporting a corporate, networked computer environment. Skills Hardware asset management, servicenow, hardware deployment, hardware, hardware configuration, Desktop Top Skills Details Hardware asset management,servicenow,hardware deployment,hardware,hardware configuration Additional Skills & Qualifications Basic Computer Skills - Proficient with Windows OS and Microsoft Office programs such as MS Project, Word, Excel and PowerPoint. Accurately inputs information into and retrieves from the computer. Quickly learns and achieves proficiency in new software applications as needed. Other Technical / Computer Skills - Mac and iOS experience a plus. General networking knowledge helpful. Experience Level Intermediate Level Pay and Benefits The pay range for this position is $28.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Chicago,IL. Application Deadline This position is anticipated to close on Jul 18, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.