Lead, Services Product Manager

Here at Entegris, we use advanced science to enable technologies that transform the world, and we are seeking employees who have the drive to continue that mission.

The Role:

We are seeking a strategic and customer-centric Lead, Services Product Manager to drive the vision, development, and execution of our services portfolio. This role is ideal for an experienced product leader with a strong background in services, customer experience, and cross-functional collaboration. You will be responsible for defining and evolving service offerings that deliver measurable value to our customers and align with our business goals.

What You'll Do:

• Own the end-to-end lifecycle of service products-from ideation and development to launch and continuous improvement.

• Define and execute the services roadmap in alignment with company strategy, customer needs, and market trends.

• Collaborate cross-functionally with engineering, sales, marketing, operations, and customer success to ensure successful delivery and adoption of services.

• Conduct market research, customer interviews, and competitive analysis to identify opportunities and gaps in the current services portfolio.

• Develop business cases and pricing strategies for new and existing services.

• Establish KPIs and success metrics to evaluate service performance and customer satisfaction.

What We Seek:

• 8-12 years of experience in product management, with a strong focus on services or customer experience.

• Proven track record of launching and scaling service offerings in a B2B or B2C environment.

• Strong analytical, strategic thinking, and problem-solving skills.

• Excellent communication and stakeholder management abilities.

• Experience working in agile environments and leading cross-functional teams.

• Bachelor's degree in business, Engineering, or a related field; MBA or advanced degree is a plus.

Outstanding Candidates Will Have:

• Experience with services transformation, SaaS, or managed services.

• Familiarity with customer journey mapping and service design methodologies.

• Strong financial acumen and experience with P&L ownership.

What We Offer:

At Entegris, we invest in providing opportunity to our employees and promote from within. The new hire in this role will have the potential to grow and create relationships across the organization and be recognized for demonstrated success and adherence to company PACE values.

Our total rewards package goes above and beyond just a paycheck. Whether you're looking to build your career, improve your health, or protect your wealth, we offer generous benefits to help you achieve your goals.

• Generous 401(K) plan with an impressive employer match

• Excellent health, dental and vision insurance packages to fit your needs

• Flexible work schedule and 11 paid holidays a year

• Paid time off (PTO) policy that empowers you to take the time you need to recharge

• Education assistance to support your learning journey

• Values-driven culture with colleagues that rally around People, Accountability, Creativity and Excellence.

At Entegris we are committed to providing equal opportunity to all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status.

Entegris strongly encourages all of its employees to be vaccinated against COVID-19. At Entegris, COVID-19 vaccination is preferred but not required at this time.