Project Manager Senior-Non-Technical

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Job Description

Advanced professional role with broad understanding of their area of expertise. Resolves complex issues requiring in-depth knowledge and skills. Exercises judgment in decision making, determines approach, methods and procedures to use on new assignments. May coordinate and guide the work of others.

Responsible for all aspects of assigned complex projects. Typically involves extensive interactions with cross-functional teams of various functional areas of the business. Works on assignments with varying sizes and levels of complexity that involve a high degree of risk, impacts to business unit performance and makes use of the individuals' high level of knowledge within project management. Works without supervision on most projects. Complete latitude for independent judgment.

Roles & Responsibilities:

• Prioritize projects based on strategic goals, resource availability, and potential ROI
• Ensure that resources are allocated and utilized per strategic goals

• Plan and coordinate all aspects of projects from initiation through delivery
• Manage project initiation activities including identifying contractual obligations, client or business needs and goals, existing situation and necessary contacts
• Ensure requirements for internal projects align to operational standards
• Develop alternate requirements or documents exceptions as appropriate

• Develop, define and execute project plans, project scope, activities, schedules, resources and deliverables
• Identify needed resources for projects, define and assign major project roles
• Coordinate activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within resource constraints, and of the appropriate quality standards for the project scope
• Assign and monitor work of project team, providing analytical support and direction
• Maintain and report project status/health (i.e. Executive Dashboard, Project Milestone Gantt, etc.)
• May manage the integration of vendor/subcontractor tasks and track and review vendor/subcontractor deliverables, if appropriate for the project
• Complete a post-implementation review to identify areas of improvement
• Identify project management coordination gaps or areas for improvement and recommends and implements solutions

• Manage project risks, issues/problems and activity progress to ensure project goals, e.g., deadline, scope and quality are achieved
• Assist with problem resolution or risk mitigation as needed

• Serve as liaison between internal organizations as well as in client and vendor/subcontractor organizations to ensure all project targets and requirements are met
• Deliver informational and decision-seeking presentations to business groups in FIS and/or in client organizations
• Conduct project closure activities to formalize and communicate the project acceptance, handover documentation and ongoing activities to accountable teams

• May directly oversee employees assigned to manage specific projects that have a distinct beginning and end
• Select, develop and evaluate personnel to ensure the efficient operation of the function

• Some travel may be required
• Other related duties assigned as needed.

Educational Requirements:

• A bachelor's degree in business administration or the equivalent combination ofeducation, training, or work experience.
• Project Management Certified (preferred) & in good standing

General Knowledge, Skills & Abilities:

• 5 + years' work experience managing projects in financial services or a related industry or related subject matter, e.g., finance/accounting, marketing, sales, business planning, business operations
• Extensive knowledge of project management standards, processes, procedures and guidelines
• Knowledge of financial services industry
• Demonstrated skill in managing project resources and timelines
• Skill in the use of negotiation techniques to reach agreement when there are widely differing viewpoints
• Excellent analysis, problem-solving, team conflict management and time management skills
• Excellent verbal and written communication skills
• Ability to interact effectively with executive level clients
• Ability to set clear expectations, manage team performance and build high morale among team members
• Ability to maintain confidentiality and carry out assignments that are sensitive in nature

What We Offer You:

A career at FIS is more than just a job. It's the chance to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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