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Job Summary: The Business Analyst Manager (Manager), Digital Transformation & Innovation (DT&I) plays a pivotal role in driving the strategic initiatives that enhance our digital capabilities. The Manager analyzes business processes, identifies opportunities for digital innovation, and implements solutions that align with the strategic goals of our Tax practice. The ideal candidate has a strong understanding of technology, process, and data. The Manager coordinates with the tax practice, DT&I, and National IT to create and implement technology tools to meet the needs of our clients and professionals. Job Duties:
- Creates prototypes and low code solutions, as required
- Creates reports, dashboards, and visualizations, as required
- Gathers requirements from business stakeholders and translate them as features and user stories
- Grooms requirements for architects and developers
- Prepares/reviews technical documentation for assigned products
- Develops relationships with key business partners
- Performs functional product testing
- Prepares and/or reviews test plans
- Designs and tests business processes and recommends improvements
- Analyzes process issues and bottlenecks to make improvements
- Identifies automation opportunities
- Gathers and analyzes data related to assigned product and projects
- Communicates insights and findings to product managers and technical leaders
- Performs data discovery, analysis, and modelling
- Facilitates process design, requirements gathering, and product design workshops
- Assists with project management, as required
- Coordinates with National IT to schedule required reviews and deployment of tools
- Other duties, as required
Supervisory Responsibilities:
- Acts as a direct supervisor to team members, as assigned
- Acts as a mentor, as assigned
Qualifications, Knowledge, Skills, and Abilities: Education:
- Bachelor's Degree, required; focus in Computer Science, Information Technology, Accounting, Management, Finance, or Engineering, preferred
Experience:
- Five (5) or more years of experience as a business analyst, project coordinator, project manager, business manager, technical writer, technical support, or systems analyst, required
License/Certifications:
- Certification in business analysis, process design, project management, product management, CPA ,or EA, required
Software:
- Knowledge of documenting requirement using Azure DevOps or Jira, required
- Strong Microsoft Power Platform (PowerBI, Power Automate, Power Apps, Dataverse) skills, preferred
- Fundamental knowledge of SQL Server skills, preferred
- Foundational knowledge of Alteryx, preferred
Language:
Other Knowledge, Skills, & Abilities:
- Process design and optimization skills
- Strong technical writing skills
- Strong analytical, critical thinking and problem-solving abilities
- Strong presentation skills
- Strong organizational skills
- Ability to work in a fast-paced environment and balance multiple priorities
- Knowledge in generating process and technical documentation
- Willingness to learn and stay current with emerging technologies
- Data analysis and analytics skill
- Knowledge of creating technical product documentation
- Strong negotiation skills
- Strong management skills
- Strong facilitation skills
Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography. National Range: $135,000 - $180,000
Maryland Range: $135,000 - $180,000
NYC/Long Island/Westchester Range: $135,000 - $180,000
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BDO USA, LLP
Jul 23, 2025