Customer Service Representative

Customer Support Meets Career Growth - Join Our Team as a Customer Service Pro!

Your next professional adventure starts here with a growing industry leader in Clover, SC.

Are you an organized communicator who thrives in a fast-paced, detail-driven environment? Staffmark is now hiring for a Customer Service Representative to support a trusted and innovative manufacturer specializing in cutting-edge utility and telecom products. If you're a quick learner with strong ERP experience and a passion for solving problems, we want to hear from you.

Pay & Schedule:

Pay Rate: $18.50/hour

Schedule: Monday - Friday | 8:00 AM - 5:00 PM

Employment Type: Temp to Hire

What You'll Be Doing:

• Input customer orders and verify accuracy of product, pricing, and shipping details using NetSuite ERP
• Process and monitor EDI and e-commerce orders through Commerce Hub, True Commerce, and other platforms
• Communicate with customers regarding order acknowledgments, updates, and account documentation
• Serve as the point of contact between customers and internal departments to resolve inquiries
• Identify opportunities to upsell or promote new products and services
• Support outside sales reps and agency partners with product samples, pricing, and order information
• Maintain accurate records in the CRM and contribute to cross-training initiatives
• Collaborate with shipping, operations, and marketing teams to ensure customer satisfaction
• Maintain a strong customer-first approach with every interaction

Why You'll Love Working With Us:

Staffmark offers a full suite of benefits designed with your future in mind. You'll enjoy weekly pay, medical, dental, and vision insurance, life insurance, 401k, and short-term disability coverage. Plus, take advantage of employee discounts, a generous referral bonus program, and free career support from the Staffmark team!

What You Bring to the Table:

• At least 2 years of customer service experience in a professional office setting
• Strong working knowledge of ERP systems (NetSuite, Commerce Hub, Traction Manager)
• Prior experience with EDI transactions and e-commerce platforms (Amazon, Menards, Lowe's, etc.)
• High attention to detail and ability to manage multiple priorities simultaneously
• Steady work history and a team-oriented attitude
• Business casual dress code and professionalism in all communications
• Ability to thrive in a fast-paced, collaborative environment

Ready to Elevate Your Career?

Join a company that's as committed to quality and service as you are. Apply today to become a part of a customer-centric team and start building a career you'll be proud of.

Click Apply Now to get started!

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Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

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