Barista

Barista responsibilities include educating customers on our menu, making recommendations based on the customer's preferences, taking orders, up-selling special items, and keeping the facility clean and stocked. To be successful in this role, a barista should have customer service skills, knowledge of brewing methods and specialty drinks, and a motivation to keep the store clean and presentable (while experience is not required, it is preferred).

Ultimately, the barista ensures an excellent experience for our guests.

First Priority - Customers:

* Immediately greet customers as they arrive

* Engage customers before taking orders (i.e. "How are you today?")

* Educate customers on menu items and answer any questions they ask

* Discern customer's preferences and make recommendations accordingly, potentially up-selling

* Take orders while paying attention to details (i.e. preferences of roast, dairy and syrup)

* Receive and process payments (cash and credit cards)

* Serve prepared food, like cookies, pastries and muffins

* Prepare and serve beverages following recipes

Second Priority - Between Customers:

* Keep the bar area and equipment clean

* Brew drip coffee as needed

* Maintain an empty dirty dish bin

* Wash and put away dishes in the kitchen

* Fill the drinking water container, mason cup tray, and buffet items

* Maintain a clean dining area, sanitizing tables and chairs, and sweeping crumbs off of the floor

* Maintain stock of syrups, bar fridge, pastries, bagged coffee and merchandise

* Complete tasks on the checklist (for the appropriate shift) with initials by completed tasks, working ahead to ensure completion before the shift is over.

* Complete daily tasks as possible (first shift), and complete before end of day (second shift)

* If there is time and it is appropriate, complete items on the next shift's checklist

* If the above is complete, ask your manager for something to do

* Notice if equipment operates properly and report any maintenance needs

* Comply with health and safety regulations