Operations Control Specialist

Position Summary: Life Link III's Operations Control Specialist emphasizes safety, excellence, and collaboration in its approach to realizing Life Link III's mission and values.

Our Operations Control Specialist ensures all flights conducted by Life Link III meet established safety protocols and are in compliance with FAA regulations. The OCS works in conjunction with our Communication Specialists assuring coordination of all aspects of Life Link III transports. The OCS is responsible for communicating with flight crews, pilots in command (PIC), weather service, communication centers, hospitals, fixed-base operator (FBO) and other services.

Position Highlights:
Coordinate with Communication Center Specialists and pilots when conditions indicate risk factors or weather place a base or area under risk
Verify accuracy of all FAA documents
Review all flight risk assessments as required with the pilot in command in accordance with all applicable rules and regulations
Monitor and oversee safe conduct of flight operations
Coordinate services needed for flights in progress (fuel, hangar space, flight authorizations through restricted areas)
Provide weather updates to flights in progress
Monitor crew duty time limitations, currency requirements, and aircraft status to assure compliance with Federal Aviation Regulations (FAR)
Maintain currency of all operation manuals and regulatory requirements
Understand and utilize all appropriate features of radio, telephone equipment, and other equipment updates as they are installed
Responsible for supporting company Safety Management System activities
Anticipates and meets the needs to both internal and external customers. Delivers high-quality products and services; committed to continuous improvement.
Maintains a high standard of performance with an unwavering commitment to quality and operational practices.
Ethical and authentic in work practices and job tasks doing what is best for our customers through process efficiency, organization efficiency, and accountability.

What We Are Looking For:
High school diploma or equivalent
Knowledge of FAA and other regulatory requirements
2+ years' experience as helicopter or airplane pilot, flight navigator, air traffic controller (ATC), meteorologist, or air ambulance communication center flight follower required
Team oriented and work effectively with customers
Professional and efficient written and oral communication skills
Demonstrated ability to read and interpret aviation weather information
Must be able to respond quickly and prioritize tasks
Ability to work scheduled overnight shifts
Proficient in use of Microsoft Office applications and daily computer use
Knowledgeable in the principles and applications of air medical resource management
Build a working knowledge of CFR 14, 135, and Life Link III's General Operations Manual (GOM)
FAA Commercial/Instrument certificate preferred
FAA Dispatcher certificate preferred
Other duties as assigned.

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