New 
Senior Supply Planner
 Microsoft | |
 United States, Washington, Redmond | |
 Jul 26, 2025 | |
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OverviewMicrosoft's Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the hardware infrastructure underlying this growth including AI! CSCP's vision is to empower customers to achieve more by delivering Cloud and AI capabilities at scale. Our mission is to deliver the world's computer with an industry-leading supply chain. The CSCP organization is responsible for traditional supply chain functions such as plan, source, make, deliver, but also manages supportability (spares), sustainability, and decommissioning of datacenter assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion customers in over 90 countries.Microsoft Cloud Planning (MCP) is the central planning function within CSCP focused on forecasting, demand planning, and supply planning for all Microsoft Cloud services and associated hardware, directly impacting the success of Microsoft's cloud business.
ResponsibilitiesKey outcomes and metrics for this role are customer fulfillment lead-times and bi-dimensional supply-chain health (ensuring healthy supply while also minimizing overall and aging inventory). The role of Senior Supply Chain Program Manager will also be responsible for driving cross-functional projects and business initiatives across CSCP to improve customer experience and reduce operational costs.The primary focus will be on developing, running, and improving processes to drive operational excellence in the areas of:Component and/or FG Supply PlanningInventory stocking strategy (Define buffer targets and strategies based on historical usage and forecast, and define financial risk/liability associated with proposed buffers)New product mass production readiness and end-of-life planning.Perform rough-cut supply and build planning and supply smoothing to define the Plan of Record for Tier 1 and/or Tier 2 suppliers.Perform scenario analysis to understand impact of component shortages, demand upside/downside, etc. to Plan of Record.Provide clear reporting insights and analytics on forecast accuracy and volatility as well as execution to the Supply Plan of Record; work with Capacity Planning, Operations and Sourcing teams to identify root cause and implement solutions to mitigate issues.Use industry intelligence data and long-range demand projections to demonstrate market share status and business impact of anticipated growth.Lead key strategic initiatives and cross-functional process improvements with key stakeholders across the organization.Represent leadership team in various forums and work with the teams on actions and deliverables.Coordinate with Project Managers, Engineering, and Suppliers to establish and ensure all requirements for fulfillment are met.Interface with demand planning, deployment, sourcing, logistics, data center operations and engineering to build processes, drive optimization, garner supply chain efficiencies and improve delivery performance. | |