Business Control Specialist

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Global Payments Solutions Business Control and Governance team has a centralized Third Party governance team to ensure policy adherence across Global Payments Solutions. Responsible for driving and executing compliance with the Global Third Party management program. This role will support the FLU Third Party Executive and functions related to Third Party Governance and Performance Management for the Global Payments Soltuions third party portfolio. The role will work to support strategic planning, leading and delivering special projects that extend beyond business-as-usual third party requirements, and provide analytical support across the team. Additional responsibilities include:

• -Lead development of dashboards/reporting requirements for GPS Third Party Governance Team
• Partner across the team with GPS leaders, as well as Sourcing, Vendor Management, GIS, Data and Business Continuity partners to understand and escalate GPS-owned and -used Third Party risks and issues
• Prepare materials and presentation support across the team
• Support the execution of required Third Party Requirements routines, Cyber Security escalations, vendor risk assessments (VLRA), Sourcing requests and Third Party strategy
• Perform non-performing Third Party metric root cause analysis and prepare and manage Go to Green plans

Responsibilities:

• Assesses the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
• Provides administrative support for the monitoring and testing of controls by gathering and organizing data to identify issues and control improvements for remediation
• Complies with controls and Quality Assurance (QA) practices to support business continuity efforts
• Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness
• Performs QA activities including executing on controls, managing cases, and reporting results
• Supports initiatives by identifying potential procedural updates, test script updates, and data discrepancies to enhance QA program success
• Supports operational research required for regulatory exams, internal audits, and other monitoring and inspection reviews and captures data and information relevant to inspection metrics to support governance activities for dashboard reporting

Required Skills: Must have these skills to be minimally qualified

• 2+ years Business Control or related experience
• Experience supporting large scale projects
• Ability to drive projects to meet critical milestones and identify potential roadblocks for the team
• Strong project management skills; attention to detail; ability to drive projects to conclusion
• Ability to manage multiple tasks and stakeholders at once, prioritize workflow and deliver results under pressure and time constraints
• Excellent organizational skills with a keen ability to prioritize daily tasks with project work as well as ad hoc requests
• Proven verbal and written communication skills and presentation skills
• Ability to synthesis information and summarize key themes
• Strong analytical skills
• Ability to work under pressure, calmly within tight deadlines and escalate appropriately.
• Able to develop and maintain good working relationships
• Self-starter, motivated and reliable; ability to work well and seamlessly within a team without a continuous high level of guidance
• Proficiency in using MS Word, Excel, PowerPoint, SharePoint and WebEx

Desired Skills:

• Experience in business control function roles, operations or services with SPI knowledge preferred
• Strong risk mindset with process and controls background, actively debate and escalate issues and concerns
• Being able to work effectively in a fast-paced, dynamic, highly matrix and complex environment

Shift:

Hours Per Week:

Pay Transparency details