Station Representative

Provide oversight and direction to vendors contracted by Atlas Air, and customers of Atlas, ensuring that proper Atlas and FAA handling procedures are used in the performance of duties. Assist / oversee flight handling coordination for all Atlas departments, Crews and ground handlers.

Comply with all Company Procedures, as outlined in manuals, bulletins, and memos.
• Perform job duties in a timely and efficient manner.
• Follow Company, local and government safety and security policies and procedures.
• Communicate with Station Manager and HDQ Global Control Center on any issues or irregularities that affect the operation.
• Work to ensure all customers, vendors, and government authorities are aware of the Atlas arrival and departure times at your station.
• Ensure that all required equipment and personnel are in their proper position prior to aircraft arrival and departure at the assigned parking location.
• Coordinate with customers to ensure proper and timely load planning.
• Ensure that all required preload checks are accomplished to ensure cargo, ULD integrity and compliance.
• Coordinate all passenger and cargo- related functions associated with handling the flight, which includes inspection of ULD's, passenger ops support, checking the weights randomly or onsite inspection of pallets being weighed prior to being loaded onto Atlas Air aircraft.
• Conduct a thorough HAZMAT check of all outbound cargo.
• Check Accuracy of NOTOC, create NOTOC if necessary.
• Ensure that the departing crew receives NOTOC in a timely manner so that crewmembers may conduct their inspection.
• Loadplan and compute aircraft Weight and Balance using company systems.
• Receive and reproduce flight plans, weather, NOTAM/INTAMS and any other documents sent to the flight crews from Dispatch to operate their flight.
• Send and receive aircraft movement and load messages to and from up line and down line stations via SITA, e-Mail, fax or any other means required to notify all concerned.
• Alert crews for flights and arrange ground transportation for crew between aircraft, operations, and hotels as required.
• Ensure catering is delivered on board accurately and on time; promptly notify the catering department of any discrepancies and assist with rectification as directed.
• Supervise aircraft and loading crews.
• Ensure that the station-marshalling plan is followed by vendors and ground handlers, as required.
• Replace and/or revise aircraft manuals and Jeppesens, if instructed.
• Conduct FOD and Safety audits as required.
• Identify potential problems as they develop and work with the Station Manager and Ground Operations Coordinators to reach resolutions.
• Ensure that digital solutions are used to record turnaround information.
• Ensure that all required Atlas reports are completed and distributed.
• Follow all required safety and security procedures as dictated by the Ground Security Coordinator (GSC) and the TSA.
• Support the Station Manager with administrative responsibilities, as required.
• Perform additional duties as assigned by Station Manager.

• High School diploma or equivalent.
• 4 years' working experience.
• Background in the airline industry or aviation preferred.
• Previous experience in areas of duty and cargo/passenger service operations preferred.
• Required to successfully pass company initial and annual recurrent training in areas of Loadplanning, Weight & Balance, and aircraft handling.
• Maintains current passport and visas.
• Must have NO travel restrictions to any domestic and international stations.
• Must have valid Driver's License and must be able to drive Company and rental vehicles when required.

Special Demands: Shift work and weekend coverage may be required.

Skills:

• Demonstrated ability to work in a team-based environment.
• Demonstrated ability to train vendors and handlers to ensure proper handling of Atlas Air aircraft
• Willingness to work varied hours and holidays.
• Ability to meet the demands of varied responsibilities and deadlines.
• Outstanding customer service skills.
• Computer literacy, the ability to not only run basic e-mail and word processing programs but is able to learn and operate proficiently company and industry programs. Some examples are as follows:
  • Sable
  • Veoci
  • AIMs
  • Cargo Spot

Salary Range: $52,500-$71,000

Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

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