Administrative Clerk

This role requires strong organizational skills, keen attention to detail, and the ability to effectively manage multiple tasks in a fast-paced office environment. Prior experience with affordable housing programs or property management systems is preferred.

• Provide general clerical and administrative support to the inspection team, including data entry, filing, document preparation, and mail distribution.
• Coordinate and schedule inspections by maintaining calendars, confirming appointments, and managing rescheduling requests.
• Maintain and update inspection schedules, customer records, and related information using property management and office software systems (e.g., Emphasys Elite, SmartSheet).
• Prepare and draft routine correspondence, including appointment letters, inspection packets, and meeting materials.
• Answer incoming phone calls, respond to email inquiries, and direct messages to the appropriate staff members.
• Maintain accurate records and ensure timely documentation of inspection activities and program-related information.
• Collaborate with internal departments to ensure inspections and related administrative processes are completed accurately and within required timeframes.
• Provide professional and responsive customer service, addressing inquiries and concerns related to inspections and scheduling.
• Assist with various administrative tasks, including invoice processing, office supply ordering, and file maintenance, in accordance with established procedures.
• Support special projects and initiatives related to inspections and administrative operations, as assigned.
• Perform other clerical duties as assigned by supervisory staff.

• A high school diploma or equivalent is required.
• One year of related experience is preferred. Familiarity withinthe affordable housingindustry is a plus.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook) isrequired.
• Experience with Elite a plus.

• Occasionally required to stand.
• Occasionally required to walk.
• Frequently required to sit.
• Continually required to utilize hand and finger dexterity.
• Continually required to talk or hear.
• Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard.
• Occasionally/required to lift/push/carry items less than 25 pounds/ up to 25 pounds/ up to 50 pounds/ more than 50 pounds.
• This description outlines the general content and requirements associated with the performance of this role. It should not be interpreted as an exhaustive list of duties, responsibilities, or physical demands.