Service Operations Administrator

The Service Operations Administrator - Corporate is responsible for internal support and helping external customers. This consists of data entry, work order management, and customer support through email and phone calls.

Responsibilities Include:

• Accurately creating and updating asset profiles, work orders and service tickets
• Reviewing and processing documents from customers to ensure contracts are complete and correct
• Working with technical teams to quickly resolve customer service issues
• Supporting compliance with medical equipment management programs
• Following month-end processes and timelines to support customer needs and business goals.
• Helping with data entry and quality control of information entered to ensure accurate tracking of revenue and expenses
• Rotating on-call schedule is part of this position, otherwise typical schedule is Monday - Friday / day hours / full-time position.

• 0-3 years of administrative or related experience
• Strong organizational skills and attention to detail
• Able to write clear, professional emails and accurately document actions and notes in the tracking system
• Team player who supports both internal and external customers
• Flexible schedule to meet customer needs
• Willingness to learn and grow professionally
• Good time management and ability to stay organized
• Physically able to sit, stand, lift, bend, and stoop throughout the day

DISCLAIMER

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department and the company.

It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws.In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti's investigation of such reports. Affirmative Action Policy Statements

You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.

Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.

Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.

Agiliti

This range represents the low and high ends of the Agiliti pay range for this position. This base pay range information is based on the market locations shown. For sales positions, this range combines the base salary and the target incentive pay. The actual pay offered may vary depending on several factors including geographic location, experience, job-related knowledge, skills, and related factors. Dependent on the position offered, short-term and/or long-term incentives may be provided as part of the compensation. Applicants should apply via Agiliti's internal or external career site.