EMS Dispatcher

Location Address:

Date Posted:

Department:

Shift:

Shift Length:

Hours Per Week:

Union Contract:

Weekend Rotation:

Job Summary:

Key Position Details:

• 1.0 FTE (80 hours per two-week pay period)
• Will work a variety of 8, 10, and 12-hour day, evening, and night shifts
• Every other weekend

Job Description:

Provides dispatch communications coordination for emergency medical services; ALS, BLS and Special Transportation. Triages calls and provides medical direction in emergencies prior to on scene arrival. Serves as a resource for field operations providing direction to facilitate rapid deployment.

Principle Responsibilities

• Provides dispatch communication coordination for ALS, BLS and Special Transportation.
  • Facilitates daily operations of medical transportation.
  • Determines level of care using medical triage with caller.
  • Provides caller with medical direction in emergencies prior to on scene arrival.
  • Establishes and maintains communications with internal and external customers.
• Serves as resource for emergency medical services field operations.
  • Gives direction to facilitate rapid deployment.
  • Monitors and prioritizes emergency and non-emergency radio traffic.
  • Coordinates and deploys units in incidences of mass casualty.
• Other duties as assigned.

Required Qualifications

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description

Preferred Qualifications

• High school diploma or GED
• One year of experience in Emergency Medical Services Dispatch or Healthcare (Medical Assistant, Emergency Room Technician)

Licenses/Certifications

• Emergency Medical Dispatch (EMD) required within 60 Days

Physical Demands

• Sedentary:
• Lifting weight Up to 10 lbs. occasionally, negligible weight frequently

Pay Range

Benefit Summary

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That's why we devote extraordinary resources to help you grow and thrive - not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being - mind, body, spirit and community - of you and your family members.

Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes up to $100 in well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey.

In addition, Allina Health offers employee resources groups (ERGs) -- voluntary, employee-led groups that serve as a resource for members and organizations by fostering a diverse, inclusive workplace aligned with the organization's mission, values, goals, business practices, and objectives. Allina Health also engages employees in various community involvement and volunteering events.

Benefits include:

• Medical/Dental

• PTO/Time Away

• Retirement Savings Plans

• Life Insurance

• Short-term/Long-term Disability

• Paid Caregiver Leave

• Voluntary Benefits (vision, legal, critical illness)

• Tuition Reimbursement or Continuing Medical Education as applicable

• Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program

• Allina Health is a 501(c)(3) eligible employer

*Benefit eligibility/offerings are determined by FTE and if you are represented by a union.