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Job Description: Editorial Assistant
Location: Cary, NC, USA
Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns. About the Role:
The Editorial Assistant is an entry-level position responsible for executing the daily tasks of the journal(s) and/or project(s) assigned to them in accordance with client expectations. You'll play a vital role in supporting the smooth running of the editorial process, ensuring timely and high-quality support for editors, authors, and other stakeholders. How you will make an impact:
- Provide support to the Managing Editor, Senior Managing Editor, and/or Client Manager through manuscript processing tasks, email-based tasks, or special projects.
- Check in new papers submitted to assigned journals and verify formatting requirements.
- Act as a liaison between journal editors and authors, reviewers, and other stakeholders.
- Apply knowledge of the peer review process-from submission to acceptance-and utilize the submission system to perform manuscript processing.
- Understand how assigned duties relate to others in the department and how the department integrates within the division and business unit.
- Assist in training colleagues on assigned projects (no supervisory responsibilities).
- Follow established guidelines for communication and demonstrate critical thinking skills in relation to assigned tasks.
- Contribute to the team by providing high-quality customer service and meeting productivity goals and deadlines.
- Assist with projects as directed by members of Editorial and Peer Review Services.
- Communicate proactively and escalate issues appropriately with colleagues and managers.
- Uphold high standards of professionalism and courtesy when working with colleagues and clients.
We are looking for people who:
- Can communicate in English, both written and verbal, to a professional standard.
- Can utilize strong time management skills to manage a number of varied tasks and timelines effectively.
- Have strong critical thinking and decision-making skills.
- Prioritizes customer service through problem solving, knowledgeable support, and professional and helpful communication at all times.
- Ability to prioritize and manage multiple tasks within a time-driven, deadline-based environment.
- Excellent organizational and time management skills.
- Excellent verbal and written communication skills.
- A Bachelor's degree
*Note that as part of our editorial work, you may view articles describing or picturing graphic scientific content.
About Wiley: Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world's most important challenges. We are advocates of advancement, empowering knowledge-seekers to transform today's biggest obstacles into tomorrow's brightest opportunities.
With over 200 years of experience in publishing, we continue to evolve knowledge seekers' steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds.
Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact tasupport@wiley.com for assistance.
We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.
We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.
When applying, please attach your resume/CV to be considered. Salary Range: 32,000 USD to 42,667 USD
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John Wiley & Sons Inc.
Aug 19, 2025