IT/OT Specialist - Factory Operations

Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.

This is more than a support role-it's a chance to be part of a global team that's shaping the future of energy. If you're ready to grow your career with a company that values innovation, inclusion, and continuous improvement, we'd love to hear from you.

How you'll make an impact

• Provide onsite IT support for factory-owned and managed assets.

• Support end users and maintain IT equipment in collaboration areas.

• Execute cybersecurity tasks for IT/OT assets as a first responder.

• Maintain and troubleshoot shop floor technologies like kiosks, scanners, and vendor machines.

• Monitor and report abnormal OT system behavior.

• Install and configure security patches on critical assets.

• Collaborate with vendors to ensure secure system configurations.

• Implement security measures under guidance from global cybersecurity teams.

Your background

• Formal qualification or apprenticeship in Information Technology.

• Minimum 2 years of professional IT support experience.

• Proactive, solution-oriented, and self-driven.

• Familiarity with ServiceNow, MS Office 365, Windows, iOS.

• Knowledge of ITIL 4 and Lean Six Sigma methodologies preferred.

More about us

• At Hitachi Energy, we're committed to powering a sustainable future through innovation and collaboration.

• You'll be part of a diverse, inclusive team with opportunities to grow, learn, and lead.

• We offer global career paths, continuous development, and a culture that values your voice.