Field Service Supervisor

Mustang Cat
sick time, tuition reimbursement, 401(k)
United States, Texas, El Campo
3766 North Mechanic Street (Show on map)
Aug 27, 2025
Building Texas... Powering the World . Since 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar dealer for Southeast Texas. Start your career with Mustang Cat - one of America's Greatest Midsize Workplaces of 2025! Now Hiring: Field Service Supervisor - El Campo, TX (Heavy Equipment Service \| Diesel Engine Repair \| Equipment Shop Supervisor) Mustang Cat is actively recruiting an experienced Field Service Supervisor in El Campo, Texas, to lead the day-to-day operations in our Machinery Field Service Department. If you have a background in diesel engine repair, construction equipment, and team leadership, this role offers the opportunity to grow with a respected Caterpillar dealer. Top Benefits for Service Leaders: * Great Work-Life Balance * On-Premise Clinic * Tuition Reimbursement * Vast Growth Opportunities * Leadership Training Programs * Job Stability * Full-Time Benefits: Medical, Dental, Vision * 401(k) with Employer Matching * Paid Vacation, Sick Time & Holidays What You'll Do as a Field Service Supervisor: * Lead and support heavy equipment field service technicians * Ensure expert execution of service work on Caterpillar machines and engines * Schedule technicians to expedite repairs at customer job sites * Oversee technician productivity, training, and development * Monitor department expenses and technician overtime * Address customer concerns and resolve issues quickly * Promote safety compliance and enforce best practices in field operations * Ensure timely and accurate invoicing and collections * Coordinate parts orders and component repairs * Open, edit, review, and finalize work orders Field Service Supervisor Requirements: * Bachelor's degree in Ag Systems Management, Business, Mechanical Engineering, or equivalent work experience * Strong computer and organizational skills * Ability to lead, manage multiple tasks, and work efficiently in a fast-paced environment * Solid knowledge of diesel engines, hydraulic systems, A/C systems, brake systems, and planetary gear assemblies * Strong interpersonal, team-building, and communication skills * Ability to multitask, make informed decisions, and lead under pressure Strongly Preferred Experience: * 2+ years in a supervisory role * Familiarity with Caterpillar systems (SIS, DBS) Want to help build the future of equipment service in El Campo, Texas? Apply now and bring your leadership to Mustang Cat. #mustangcareers Check out the Mustang Cat Anthem to see our mission in action! Having trouble logging in? Create an account through the link on the "Sign In" pop-up window, and apply today! Mustang Cat is an Equal Opportunity Employer.