Information Technology Manager

Information Technology Manager

Location: Colorado Springs, CO (United States Air Force Acacemy)

Type: Exempt

Work Schedule: Full Time, Day Shift

Compensation: $110,000 - $125,000 Annually, dependent on experience

Deadline: September 30, 2025

Benefits: Tessera is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time employees.

Full-Time benefits of an Information Technology Manager at Tessera include:

• Medical, Dental, Vision, 401(k) retirement plan, Life & Short-Term Disability Insurance
• Flexible Spending Accounts for both medical and dependent care
• 11 paid federal holidays, accrual of 12 paid days of vacation at the start of employment
• Potential shared earning bonus
• Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents
• Professional development, certifications, and training opportunities
• Verizon wireless discount
• Employee Assistance Program (EAP), and an engaging wellness program
• Public Service Loan Forgiveness eligibility for full-time employees

Tessera is dedicated to "Creating Opportunities for People with Disabilities" by hiring and supporting individuals with disabilities as well as veterans with disabilities. We take pride in our purpose-driven culture, our core values - Inclusion, Partnerships, Integrity - and our commitment to providing a safe and respectful work environment to our employees.

Tessera is seeking a highly experienced and mission-driven IT Manager to lead and oversee all aspects of information technology operations supporting the Utilities Department and broader infrastructure at the United States Air Force Academy. This role is responsible for managing a multidisciplinary team of technicians and analysts who maintain SCADA, EMCS, fire alarm systems, and cybersecurity protocols. The IT Manager ensures operational excellence, regulatory compliance, and the secure stewardship of both Tessera-managed and government-owned assets.

Productivity, workplace safety, customer satisfaction, and team success depend on this leadership role. Success will be driven by Tessera's leadership competencies: Mission and Values, Safety Leadership, Operations Excellence, Customer Service, and Servant Leadership.

Typical duties include but are not limited to:

Core Leadership Responsibilities:

• Develop a strong understanding of AbilityOne and SourceAmerica programs.
• Uphold and embody Tessera's core values.
• Align team goals with Tessera's value proposition, ensuring highly engaged employees contribute to customer satisfaction.
• Identify and mitigate safety hazards on job sites through effective risk controls and utilize Activity Hazard Analysis (AHA).
• Conduct root cause analyses to promote a safe working environment and maintain adherence to Tessera's Accident Reporting process.
• Foster positive client interactions using effective interpersonal skills, demonstrating respect, empathy, and responsiveness.

Essential duties:

• Lead and mentor IT staff managing SCADA, EMCS, fire alarm systems, and Tier I/II support
• Oversee diagnostics, programming, and maintenance of PLCs, HMIs, RTUs, and instrumentation
• Ensure compliance with NFPA 72, UFC 3-601-02, and DoD cybersecurity standards
• Manage EMCS operations to optimize HVAC and energy performance
• Supervise cybersecurity assessments, threat monitoring, and protective measures
• Maintain regulatory reporting, SOPs, system logs, and asset documentation
• Coordinate with engineers, vendors, and USAFA stakeholders on technology upgrades
• Ensure lifecycle management and security of Tessera and government IT assets
• Respond to emergencies and manage after-hours support rotations
• Drive infrastructure upgrades, disaster recovery planning, and preventive maintenance
• Promote safety, innovation, and continuous improvement across all IT operations

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, Engineering, or related field (Master's preferred)
• 7+ years of progressive IT experience, including 3+ years in a supervisory or management role
• Strong knowledge of ICS/SCADA systems, EMCS platforms, fire alarm standards, and OT cybersecurity
• Proficiency in programming languages (C, C++, Python, Java) and operating systems (Windows, Linux, RTOS)
• Familiarity with CAD software and technical documentation standards
• Experience managing government assets and ensuring compliance with DoD cybersecurity policies
• Excellent leadership, communication, and organizational skills
• Relevant certifications such as CompTIA Security+, NICET Fire Alarm Systems, ISA/IEC 62443, or CCST preferred

Physical Requirements:

Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance. The physical demands of this position may be reasonably accommodated for individuals with disabilities to perform the essential functions on a case-by-case basis.

• May be required to reach, kneel, walk, stand, and use repetitive motion for several hours at a time based on position duties.
• Work may require repetitive motion, reaching, lifting, kneeling, and walking. Standing or sitting for several hours at a time, climbing in and out of a vehicle, and up and down stairs may also be required.
• Must have the perseverance to work effectively under pressure for extended periods of time.

Requirements:

• Must be eligible to obtain and maintain a Secret clearance for this postion.
• A valid state driver's license is required with the ability to obtain and maintain coverage by Tessera's insurance.
• Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act. Please visit this website for more information: https://www.dhs.gov/real-id.
• Must be able to obtain and maintain applicable security clearances and installation access. A background check and E-Verify will be conducted for this position.

To Apply: Visit our website at www.tessera.org to complete an application.

Current Employees: need to log into their Workday to apply through the Jobs Hub. Please reach out to your Recruiter if you need assistance.

Tessera is a national non-profit, government contractor that is dedicated to "Creating Opportunities for People with Disabilities" through hiring and supporting individuals with disabilities and veterans with disabilities. We take pride in our mission-focused culture, our Core Values, Diversity, Partnership, Commitment, Integrity, and Quality, and our dedication to providing a safe and respectful work environment to our employees.

Individuals with disabilities are encouraged to apply.

Tessera is here to help you with the recruitment process.

If you require an accommodation or support, please contact us at

(360) 475-0756 ext. 349, or emailrecruiting@tessera.org.