Family Health Centers at NYU Langone, a designated Level 3 Medical Home, is the largest federally qualified health center network in New York State, and the second largest in the nation. It includes eight primary care sites, 40 school-based health centers and dental clinics, four day care centers, the nation's largest dental residency program, and New York State's largest behavioral health program. The network also includes 12 community medicine sites providing care to disenfranchised New Yorkers, comprehensive HIV services, chemical dependency programs, and a family support center that offers educational, vocational, and other social support programs. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.
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Position Summary:
We have an exciting opportunity to join our team as a Program Associate.
In this role, the successful candidate Responsible for answering phone, greeting clients, scheduling appointments and providing information and assistance to walk in clients at site.
Job Responsibilities:
Answer calls from community members requesting assistance |
Assess client needs and make referrals and/or schedule appointments |
Document all work in required systems |
Provide direct services to clients when needed or when requested by FSS Manager or other supervisors. |
Provide outreach and recruitment for programs as needed |
Screen clients for program and benefit eligibility |
Greet community members and inform them of program and service details |
Conducting intakes with clients that are referred to Family Support Services program |
Making outreach calls to clients/patients that are referred to program |
Completing office tasks such as copying and data entry when needed |
Minimum Qualifications:
To qualify you must have a High school degree is required. Minimum of 1 Year of related experience in an office setting or the equivalent combination of education and experience. Effective Oral, written communication and interpersonal skills. Computer Skills, Working knowledge in the use of Microsoft Office Word, Excel, Power point and Access. Ability to access e-mail, electronic calendars, and other basic office support software Knowledge of standard office practices.
Preferred Qualifications:
Associate's Degree in a related field with 2 to 3 years of related experience in an office setting is preferred
Qualified candidates must be able to effectively communicate with all levels of the organization.
Family Health Centers at NYU Langone provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.
Family Health Centers at NYU Langone is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.
View Know Your Rights: Workplace discrimination is illegal.
NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $41,137.15 - $44,988.94 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
To view the Pay Transparency Notice, please click here
Family Health Center at NYU Langone
$41,137.15 - $44,988.94 / yr
Sep 04, 2025