Billing Coordinator - WTG

Rumpke is a family owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people.

When you join Rumpke, you'll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more.

This is your opportunity to make a difference for you and your family. Come join our team!

Billing Coordinators are responsible for the processing of and the reconciliation of vendor accounts as well as the coordination and creation of customer invoices. This will include performing research for all billing issues and working as a liaison to the vendor and program coordinators.

Responsibilities of Position:

• Audit vendor invoices for accuracy and complete data entry of key elements of the invoice into the software system in preparation of payment by Accounts Payable.
• Coordinate and create system generated and custom customer invoices for local and national contracts that include multiple service locations.
• Audit vendor invoices, investigate, research, and resolve discrepancies and/or errors by monthly deadline to ensure customer billing accuracy.
• Negotiate pricing with service providers as needed and resolve any pricing discrepancies.
• Work directly with the program coordinators to resolve customer- vendor discrepancies and update system as required in addition to assisting with any questions.
• Work directly with A/P and research provider payment inquiries, apply refund checks and credits, research all 30-60-90 day notices, and correct any service provider and inter-company discrepancies.
• Through extensive contact with vendors and in conjunction with other departments and verification of contract terms, research vendors' accounts to resolve discrepancies including service interruptions, payment histories, and misapplied payments.
• Review the open invoice and open work order reports monthly and resolve various discrepancies.
• Meet accuracy and time line goals for all invoicing activities.
• Assist with special projects and/or reports and assist others in the department as needed.

Skills & Abilities Needed for Position:

• Excellent verbal & written communication skills through both the telephone and electronic methods.
• Must possess excellent customer service skills with a professional demeanor.
• Must be able to react well under pressure and treat others with respect.
• Ability to identify issues, make decisions, and resolve problems.
• Must be organized and detail oriented with the ability to multi-task.
• Must work efficiently and effectively, both independently and as a team.
• Possess proven analytical/problem solving solutions for the customer and the company.
• High degree of motivation, creativity, and persistence in developing and implementing new ideas and in finding solutions to problems.
• Additional skills may be required to perform additional task(s) specific to work location, department or line of business.

Experience & Knowledge Needed for Position:

• General knowledge of office functions.
• 3-5 years experience of general accounting as well as general financial.
• Must be proficient in Microsoft Excel as well as other Microsoft applications.
• Must possess data entry skills with an attention to detail and accuracy.
• Waste industry experience is preferred, but not required.

Physical Requirements in a Regular workday:

• Continuous Sitting in Office Environment.
• Continuous hand/finger dexterity.

Additional Working Conditions/Aspects:

• Ability to work overtime, weekends, and/or holidays.
• Legally eligible to work in the United States.
• Valid driver's license (if applicable).
• Must successfully complete pre-employment testing.
• Must be able to read and speak the English language.

This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.

Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke's policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.