Operations Manager

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

As an Operations Manager at JLL, you will be responsible for the comprehensive management and operation of properties and staff in accordance with JLL's standards and procedures. This dynamic role involves developing, implementing, managing, and maintaining overall site services, performance processes, and quality standards while driving innovation in service delivery. You will work to lower operational costs and collaborate with suppliers to integrate services that dramatically enhance the facility experience, directly contributing to JLL's reputation for excellence in commercial real estate services.

• Provide leadership and direction for efficient operations and maintenance of all facility electrical, mechanical, structural, and life safety systems
• Analyze trends and utilize data to anticipate and proactively address issues in the client environment
• Interface directly with client senior management, vendors, and stakeholders throughout all levels of the organization
• Conduct planned site inspections to ensure quality service delivery and address user feedback from surveys
• Develop and implement startup plans for assigned projects, managing overall startup schedules and coordination
• Monitor work requests from JLL, clients, and vendors while holding vendors accountable for high-quality service delivery
• Manage budgets for operations and prepare detailed regular and ad-hoc reports for stakeholders

• Bachelor's Degree in a related field or equivalent combination of education and experience
• Valid state driver's license with ability to perform Vehicle Safety Inspections
• Minimum 7-10 years of relevant facilities management experience
• Experience managing cleaning/custodial, landscaping, solid waste & recycling, and pest control programs
• Strong technical knowledge of building systems and compliance requirements

• Financial acumen to effectively manage budgets for projects and operations
• Self-motivated with ability to work independently and multi-task effectively
• Strong analytical skills to utilize data and analytics in communication and decision making
• Experience with commissioning activities and vendor management
• Knowledge of applicable codes, specifications, and federal/state regulations

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.