Academy (Learning & Development) Partner, Commercial - Sales & Marketing

At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact.

We're an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research.

We are home to over 10,000 colleagues across 30 countries and are a member of the UK's FTSE 100 group of leading public companies. We're thrilled to have earned the #3 spot in Glassdoor's Best Places to Work 2025 UK list, a recognition based solely on reviews by those who know us best - our current and previous colleagues.

In Global Support, we provide expert guidance and hands-on support to the Informa Group and Informa's many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.

This role is based in our New York office.

Team Description

This is a critical role within our new Talent & Inclusion team founded on our intention to keep building an inclusive and diverse Informa, where we have the talent to match the complexity of the world we operate in and where we Champion the Specialist by connecting ideas, knowledge and people - from all backgrounds - to achieve their full potential whilst helping Informa thrive.

Within Talent & Inclusion is our newly formed Learning & Development team supporting TheCampus@Informa - who support Global Support and Informa's B2B Divisions by increasing colleague capability at scale and empowering our people to engage, learn and grow.

As a key part of the team, you'll be helping to shape and deliver a learning experience and offer that's consistent, inclusive and business-led. This team is at the heart of how we grow our people and our business.

Job Description

The Academy Partner is a pivotal role within TheCampus@Informa, acting as the bridge between business priorities and impactful learning experiences. Sitting at the intersection of strategy and delivery, this role ensures our Academies translate business needs into relevant, practical, and scalable learning solutions that support colleague growth and performance at scale.

Working closely with business leaders, HR, managers, and subject matter experts, Academy Partners identify skill needs, shape learning journeys, and co-create learning content and workshops in a collaborative way. They ensure that learning is embedded in the flow of work, designed for real-world application, and aligned to our strategic goals - including enhancing performance, building critical skills, and supporting internal mobility.

Academy Partners balance stakeholder consulting, programme development, and facilitation support. They lead the rollout and engagement of Academy initiatives, gather feedback and insight, and drive continuous improvement to ensure consistent delivery and measurable impact across divisions.

Reporting to the relevant Head of Academy this role plays a key part in delivering TheCampus@Informa strategy, enabling learning that is business-led, AI-enabled, and designed to power career progression and business performance.

Key Responsibilities

Stakeholder Partnership

• Build strong relationships with HRBPs, people managers, and business leaders to understand capability and learning needs.
• Conduct learning needs assessments through interviews, surveys, and performance data and use consultative approaches to explore skill gaps, career goals, and performance pain points.
• Act as the key liaison between the business and the Academy for assigned skill area.
• Shape learning pathways and experiences that match identified needs, ensuring programmes are inclusive and practical.

Learning Delivery

• Facilitate 15 hours of live or digital learning sessions monthly, particularly in strategic and specialist areas.
• Support post-learning follow-ups, action planning, and feedback sessions.
• Co-lead delivery of cross-functional learning projects (e.g., onboarding, powerful career conversations).
• Represent your skill area in pan-academy initiatives and partner with Campus Technology & Data Lead to analyse outcomes.
• Champion the use of Elysia, Informa's internal AI platform, to help colleagues develop prompt engineering skills and enhance productivity.

Continuous Improvement

• Collect and synthesize feedback from learners and stakeholders.
• Contribute to content revisions, programme iteration, and strategy refinements.

Technology Expertise

• Serve as experts in our learning technology ecosystem, or be trained into, including Survey Tools and Learning Management Systems (LMS) etc, to effectively administer key features.
• Leverage learning technology to enhance program delivery and participant engagement.
• Enable efficient administration of the learning ecosystem, from developing customized learning plans to generating insightful reports that drive continuous improvement.

Experience / Qualifications

• Strong experience in learning & development, HR, or business operations with a focus on capability building.
• Proven partnering, relationship-building and facilitation skills.
• Strong consultative and project management skills.
• Familiarity with learning platforms, virtual facilitation tools, and authoring platforms.
• Experience using or learning AI tools (prompting, content generation, guidance).
• Passion for learning, inclusivity, and enabling others.

Key Performance Indicators (KPIs)

• Stakeholder satisfaction NPS: 80+.
• Learner satisfaction/quality scores target: +85%.
• Learning adoption target: 15+ hours per colleague of learning per year (captured in PowerBI Dashboard).
• Facilitation delivery: 15+ hours/month.
• Number of business-led learning opportunities surfaced and developed.

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces - like at an Informa event - you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us. But don't just take our word for it - see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

The salary range for this role is$80,625-$90,925 based on experience.

We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most - although not all - of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodationsto assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

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