As a part of Johnson Controls' Data Center Solutions business unit, Silent-Aire is on the forefront in the creation of new and exciting products to support the data center industry. Our custom computer room air handling units (CRAHU) are industry leading examples of some of the most highly energy efficient and sophisticated cooling systems in the world. We are a diverse, upbeat, creative, team-oriented group of technicians, engineers and managers working on a daily basis to develop data center cooling equipment that is changing the face of the data center facility. Take some time to learn about us and apply today! Help us drive customer wins and be a part of a team that believes that through teamwork, leadership, and collaboration - anything is possible.
Check in with Manager after the end of each workday while in the Field.
During, and/or at the end of each day/job, complete all company provided forms to the fullest extent possible.
Responsible for time management of jobs scheduled each out of town.
Check in with client at the beginning and end of each day.
Obtain client signature on company provided forms where applicable.
Use Time Clocks in the plant and ADP app when in the Field to account for daily times.
Hand in paperwork at the end of each trip for processing in sequential order.
Ensure all receipts or invoices for expenses have job numbers and get sent to the correct person.
Ensure all excess materials used for each job are listed properly and documented.
Assist on job sites with other Silent Aire Field Technicians as needed.
Answer all office emails/calls in a timely manner.
Check in as needed to ensure Manager or field supervisor are aware of your status.
Secure parts and tools needed throughout the day for various jobs as required.
Report all warranty repairs to the Manager or field supervisor and provide the necessary info needed to report back to the plant if it is a Silent Aire internal problem.
Set expectations to other team members.
Consult Manager or field supervisor in times of uncertainty.
Give training to Field Technician II and support.
Report to Plant Managers when not in the field.
Must be able to build client confidence in company.
Must respect and strictly adhere to the non-disclosure policies, on the jobsite and away.
Provide information to management on training needs and courses of interest.
Responsible for the daily preparation of the parts and tools for each day's activities.
Complete work in a timely and workman like manner.
Coordinate with dispatcher for the use of company tools and ensure they are returned to the office in a timely manner.
Participate in company-wide internal meetings as required.
Maintain company tools in a professional manner.
Must maintain all safety equipment at all times
Fully understand and master electrical and control systems and how electricity works.
Can identify 3-phase versus single phase wiring
Understand how electricity flows AC and DC currents
Fully understand Parallel and Series circuits
Fully understand OHMS Law and can use a multi-meter to read voltage, resistance values.
Must be able to troubleshoot large electrical circuits
Fully understand the process of treating air so as to simultaneously control its temperature, humidity, and distribution
Must be able to read and understand mechanical drawings
Able to assemble, install, test, and maintain electrical or electronic wiring, equipment, appliances, apparatus, and fixtures, using hand tools and power tools
Fully understand and has mastered the fundamentals of temperature and humidity measurement and control in air conditioning units
Understand the process of treating air so as to simultaneously control its temperature, humidity, cleanliness, and distribution
Able to use a psychometric chart to determine the results of mixing air having various properties
Can identify the components in the SAM units, understanding how each component works, diagnosing problems associated to the equipment, use meters and other handheld tools to perform maintenance and to troubleshoot
Fully understands operation of the Silent Aire CRAHUs and AHUs
Basic knowledge of Windows Office Programs (Outlook, Excel, Word)
Must possess a valid driver's license
Must have a high school diploma or equivalent GED certificate
Must have at least an Apprentice license or at least ten years of trade-related work experience, or any similar combination of education and experience
Must have attended factory training over the course of time in the trade
Multiple seminar certifications
Must gain excellent logistical knowledge of customer's onsite practices.
Must be able to drive to local job sites on a request basis
On-call and overtime hours as needed
Knowledge of operating principles of various types of cooling/refrigeration equipment and systems
Knowledge of electricity and electrical and solid state control systems
Knowledge of safety practices and building codes
Customer service skills
Previous experience with start up and commissioning responsibilities at customers facilities
Ability to read, understand and work from blueprints, specifications, and schematics
Ability to maintain required records and prepare reports
Must possess valid passport/driver's license
Aptitude and communications skills related to acting independently
Technical and working knowledge of internal and industry design and construction codes and standards
Proven planning, organizational, problem solving, decision-making, supplemented with a practical aptitude
Ability to lift 40lbs and use ladders working from heights
Industrial, Manufacturing Facilities and Field and office environments