Senior Applications Engineer (Remote Opportunity)

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.

We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!

SUMMARY/OBJECTIVES

The Specialty Applications Manager role will serve as a primary liaison to the SouthState Enterprise Line of Business Executives that leverage banking applications outside of SouthState Bank's Core Banking Application portfolio. This role will engage stakeholders, business partners and technology staff to facilitate digital transformation, helping the business lines efficiently leverage technology in support of corporate objectives. The Specialty Applications Manager plays a critical role in developing partnerships between SouthState IT and our Business Lines to standardize Application delivery and support throughout the organization by managing the technologists administering these systems.

ESSENTIAL FUNCTIONS

• Provide strategic direction and support for SouthState applications.

• Ensure business application support metrics are met regarding SLAs per application.

• Perform training and knowledge transfer activities to ensure that both the business and IT adopt and use banking applications efficiently, fully leveraging the technology.

• Work collaboratively to meet strategic objectives, regulatory compliance, risk management requirements, and to ensure that industry leading best practices are leveraged effectively.

• Ensure software releases and application configuration changes are tested, qualified, documented and implemented successfully.

• Engage banking application vendors for support, as needed.

• Train and mentor junior team members

• Work closely with management for normal tracking and escalations where necessary

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPETENCIES

• Able to exercise independent judgment and take appropriate actions

• Excellent analytical, mathematical, and creative problem-solving skills

• Logical and efficient, with keen attention to detail

• Highly self-motivated and directed

• Organizational skills: ability to multi-task and prioritize; ability to work in a dynamic environment, independently and within teams

Qualifications, Education, and Certification Requirements

• Education: Bachelor's Degree in Computer Science preferred

• Experience: 6+ years' experience working with Applications and Support (preferably Banking applications) in a production environment

• Certifications/Specific Knowledge: Experience with MS Suite of Applications to include MS Word, Excel, PowerPoint, and Visio. Prior experience with support request systems preferred (ex. Service Now).

TRAINING REQUIREMENTS/CLASSES

• New Employee Orientation

• Required annual compliance training

PHYSICAL DEMANDS/WORK ENVIRONMENT

• Occasional evening and weekend work to meet deadlines

• Sitting for extended periods of time

WORK ENVIRONMENT

• Work from home environment or in office setting

#LI-Remote

Benefits | SouthState Careers

Equal Opportunity Employer, including disabled/veterans.