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Freight Claims Internship - Summer 2026 (Paid)

CSX Corporation
United States, Florida, Jacksonville
Sep 18, 2025
Freight Claims Internship Summary Description Join our team for a 10-week Risk (Freight Claims) Department internship designed to provide comprehensive exposure to freight claims and risks matters. The internship will allow you to gain exposure to identifying automotive damage trends by analyzing root cause and providing recommendations on reducing CSX Freight Claims Liability: This internship offers a unique opportunity to gain valuable experience in claims and risks, develop essential skills, interact and learn from key leaders, while contributing to meaningful projects and major company processes. By the end of the program, you will have a well-rounded understanding of the freight claims and risks processes in the rail industry. Internship Details: This is a 10 Week Summer Internship Program starting on May 26, 2026 and ending July 31, 2026. CSX provides optional intern housing for the duration of the 10-week program, as long as the selected intern meets eligibility criteria Interns are expected to be in Jacksonville for the duration of the program Daily work schedule is hybrid or onsite. Fully remote is not an option. Competitive hourly pay The Summer Internship Program will include: cross-functional learning, local onsite visits, Executive networking sessions, lunch & learn, and more CSX provides optional intern housing for the duration of the 10-week program, as long as the selected intern meets eligibility criteria. Primary Responsibilities * Assist leadership in resolving customer damage issues and improve overall automotive Quarterly Performance Metrics * Review and analyze auto inspection analysis to identify root cause and identify common exceptions for missed damages * Review auto processing system logic and build KPI dashboard * Review of factory quality defects and provide trends to reduce and eliminate damages * Participate in the Toyota Kaizen Rail handling quality * Analyze and review OEM monthly quality report by origin and destination by type * Perform other duties as assigned Minimum Qualifications * Must be at least 18 years of age * Currently enrolled in an undergraduate or graduate degree program in in Business/Strategic Management, Sales/Account Management, Marketing, Accounting, Finance, Transportation, Logistics, Supply Chain, Operations or related major field Preferred Qualifications * Anticipated graduation within a year after the end of the internship Knowledge and Skills * Work under pressure and maintain composure while handling multiple responsibilities. * Strong sense of urgency, attention to detail and ability to meet short deadlines. * Excellent verbal and written communication, negotiation, and presentation skills * Ability to share knowledge and work in a strong team environment * Organizational skills and problem-solving ability * Knowledge and ability to perform data mining (EDW data warehouse, BOBJ, etc.), data analysis, data reconciliation * Proficient in Microsoft Office; specifically, Excel and PowerPoint Job Requirements * Work inside an office environment * Successfully complete a background check and drug test