340B Inventory & Client Service Coordinator

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The 340B Inventory & Client Service Coordinator is a critical operational and client-facing role within the OptumRx 340B Department. This position supports both inventory management and broader client service initiatives. Acting as a liaison between internal teams (procurement, pharmacy, and client services) and external stakeholders (Covered Entities, Third Party Administrators, and Wholesale Partners), the coordinator ensures seamless service delivery, compliance, and operational excellence. The role is designed to enhance the experience of our clients and Covered Entities by aligning business strategy with execution, managing inventory lifecycles, and supporting client relationships.

You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Inventory & Compliance
  • Confirm inventory receipt by pharmacies and facilitate returns of damaged or incorrect items
  • Analyze orders to prevent inactive inventory purchases
  • Provide medical documentation and prescription images for audits (internal and governmental)
  • Navigate complex TPA portals and extract sensitive patient data from pharmacy systems
• Implementation Management
  • Serve as the primary point of contact for implementing accounts, ensuring day-to-day service delivery
  • Build and maintain strong relationships with Covered Entities
  • Coordinate internally to implement Covered Entities, complete projects, and address service needs
• Operational Delivery
  • Own the experience lifecycle from sales and contracting through implementation
  • Partner cross-functionally with procurement and 340B teams to evolve services and meet performance goals

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• 2+ years of healthcare experience
• 2+ years of previous Pharmacy Technician experience
• 2+ years of project coordination experience with external clients and/or 2+ years of experience with working in a corporate setting
• Intermediate level of proficiency in Microsoft Office (Excel, Word, Outlook)

Preferred Qualifications:

• Previous 340B industry experience

Soft Skills:

• Strong problem-solving and organizational skills
• Self-starter with the ability to manage multiple priorities
• Comfortable speaking and presenting to external clients

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.27 to $50.48 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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