Accounts Receivable Rep (Full-time)

Scheduled Weekly Hours:

Gundersen Health System is seeking a detail-oriented and proactive individual to join our team as an Accounts Receivable Representative! In this role, you'll play a key part in ensuring accurate billing and reimbursement processes while supporting our patients and internal teams. If you're passionate about problem-solving, compliance, and making a difference in healthcare finance, we encourage you to apply!

What's Available:

• Full-time - 1.0 FTE (40 hours/week)

• Monday - Friday, Day Shift

• Department: Insurance Billing

• Remote eligible after training - Must reside in Wisconsin, Minnesota, or Iowa

What You Will Get:

• Starting pay of $18.63/hour or more based on experience

• Opportunities to grow your career through our Career Development Center and Tuition Investment Program

• Access to top-rated retirement plans and healthcare benefits

• Supportive leadership and a collaborative team environment

What You Will Do:

• Perform detailed audits of patient accounts to identify and resolve billing issues

• Follow up with third-party payors to ensure proper reimbursement and claim resolution

• Investigate and manage claim reviews and appeals

• Collaborate with internal departments and external contacts to maintain data integrity

• Educate patients on financial responsibilities and assist with payment arrangements

• Ensure compliance with HIPAA and other regulatory guidelines

• Participate in process improvement initiatives and special projects

What You Need:

• High school diploma or equivalent

• 1 year of work experience, preferably in a medical facility, insurance company, or office setting

• Strong communication and problem-solving skills

• Familiarity with medical billing and third-party payor processes is a plus

• Successful completion of core competency testing for Accounts Receivable Representatives

EmplifyHealth is comprised of two of the Midwest's most respected healthcare systems, Bellin Health and Gundersen Health System. Once neighbors, we are now partners, united in our mission to provide exceptional care to our communities. As a not-for-profit, patient-centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan's Upper Peninsula. With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities.

If you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future.

Equal Opportunity Employer