Year Round
WORK AND PLAY IN THE MOUNTAINS
Join our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, it's more than our work. It's our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it's an experience you just don't get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share.
JUST LIKE THE TREES, WE ARE GROWING! Apply today to grow your mountain roots with us- whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard-working and enthusiastic team-players. Find your line, join our team!
BIG PEAKS, BIGGER PERKS
Employee perks:
- Free Alterra season pass (unlimited, direct to lift at all Alterra resorts)
- + Free Alterra season pass for spouse and dependents 25 & under
- 50% off window ticket price at IKON partner resorts
- Free access to Alterra Mountain destinations during time off
- Free ski-referral letters for employees to use at other mountain resorts during time off
- Free friends & family day-ski vouchers (Periodic allotment)
- Discounts on Ski & Snowboard Lessons
- Discounts on Ski & Snowboard Rentals
- Discounts on Gear Tune-Ups
- Discounts on Food & Beverage
- Discounts at Crystal Mountain Retail shops
- Free Crystal branded swag
- Pro deals on gear with 100s of brands
- Discount Marketplace
- Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more
- Employee-only Night Skiing events
- Employee Housing Available for eligible positions
- Accrued paid time off for eligible positions
- Group health insurance for eligible positions
- 401K benefit and generous match with immediate vesting for all staff members over 18
- Opportunities for growth, advancement, and year-round employment
Position Title: Director of Food and Beverage
Business Unit or Department: Food and Beverage
Title Position Reports to: Resort President
# of Direct Reports: <5
# of Indirect Reports: 80-150
Location: Crystal Mountain, WA
Job Status: Exempt
Wage Range: $120,000 - $150,000 Annually, Bonus Eligible
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RESORT OVERVIEW, CULTURE AND VISION
Crystal Mountain is the Pacific North West's premier destination for skiers, snowboarders, and summer adventurers. We are part of Alterra Mountain Company which consists of some of the world's most aspirational brands.
A career with Crystal Mountain is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone.
Crystal Mountain delivers best in class service and adventures worthy of our extraordinary terrain and beauty.
We are here to shape the future of mountain adventure.
We Embrace
Empowerment
We Honor
Authenticity
We Cultivate
Collaboration
We Prioritize
Purpose
POSITION SUMMARY
Crystal Mountain Resort is seeking a dynamic and experienced
Director of Food & Beverage to lead and elevate the resort's culinary and hospitality experience across multiple outlets. This role oversees all food and beverage operations including full-service dining, quick-service outlets, seasonal venues (including ski season and summer operations), banquets, and special events.
The Director will be responsible for strategic planning, team leadership, operational excellence, and financial performance, ensuring that every guest enjoys exceptional service and memorable dining experiences that reflect the spirit of Crystal Mountain.
ESSENTIAL DUTIES
- Hire, train, lead and develop the department's managers and team members.
- As a member of the Resort's Senior Leadership Team, engage in new business growth initiatives, and carry-out new growth initiatives.
- Provide a positive work environment for staff members by giving them the tools they need to be successful with open, honest, and direct communication.
- Develop productive relationships throughout the Resort, Community, and Industry.
- Maintain the highest standards of cleanliness and food safety and perform needed repairs and maintenance promptly.
- Provide effective leadership for management and culinary teams by being engaged in daily operations, providing direction and support to achieve goals.
- Performs regular on-site inspections of Food and Beverage operations for evaluation, training, and support.
- Works collaboratively with Managers to determine and implement proper service strategy.
- Encourages and builds mutual trust, respect, and cooperation amongst all team members
- Remain up to date in culinary trends and the trends in technology in food service
- Develop and oversee the annual implementation of resort F&B plan and budget.
- Track results and monitor spending to assure adherence to budget by tracking daily, weekly, and monthly progress.
- Adjusts budgets and reforecasts as needed across the year based on changing business needs.
- Institute and oversee sound cost of goods management and waste reduction practices
- Negotiate supplier and distributor contracts and manage relationships
- Must be available to travel to occasional meetings and trade functions regionally and nationally
- Network and share best practices with Food and Beverage peers at our sister resorts, as well as with Alterra Mountain Company resources
- Conduct regular one-on-one and departmental meetings to ensure a good flow of information
- Complete other tasks and duties as assigned.
This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.
QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS
- Minimum of ten years of progressive leadership experience across a variety of F&B categories (quick service, full-service, bar, catering and events) including back of house and front of house operations.
- Experience managing a staff with high levels of seasonal variability preferred.
- Experience with menu and recipe development, vendor relationships, food safety standards, budget development, and strategic planning are essential parts of this role.
- Understands business complexities and assumes responsibility for driving growth
- Exhibits honesty, integrity in an environment of mutual respect and trust.
- Inspires, develops, and energizes employees and has a solid record of employee retention
- Displays rigorous commitment to the environment, financial and safety of self, business, and inherent risks through stewardship.
- Communicates clearly and appropriately - both orally and in writing
- Responds to questions or requests in a timely manner
- Achieves high-quality business outcomes for the division as well as delivering good results that help the business overall
- Adapts and is flexible to changing business circumstances across a season, a fiscal year, and/or multiple years
TRAVEL REQUIREMENTS
Position may require occasional overnight or day travel. Any employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the company's Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department.
PHYSICAL DEMANDS AND WORKING CONDITIONS
- This position may be required to work evenings, weekends and holidays.
- Able to lift, carry, or otherwise move and position a minimum of 25 pounds on an occasional basis.
- Manual dexterity to operate a computer and other common office equipment on a constant basis.
- Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis.
- Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis.
- Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis.
- Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
An Equal Opportunity Employer
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Crystal Mountain Resort
paid time off, 401(k), company vehicle
Oct 12, 2025