Information Technology - Technology Trainer

Ampcus, Inc
United States, New York, New York
100 Church Street (Show on map)
Oct 13, 2025
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Information Technology - Technology Trainer Location: New York, NY Job Description: This part-time position is a great opportunity for someone passionate about empowering older adults through technology. Trainers deliver curriculum-based virtual sessions, provide tech support, and help participants apply digital skills to everyday life. Key Responsibilities: Teaching technology courses virtually and in-person using the OATS curriculum and approach Creating a comfortable and supportive learning environment Offering personalized support to callers on the Senior Planet hotlines Making outbound calls to Senior Planet members Maintaining professionalism at all times Representing and promoting Senior Planet culture and opportunities to course participants Engaging in regular communication with OATS staff, including feedback on site issues, curriculum, etc. Coordinating with site staff, including site visits, graduations, etc. Submitting paperwork in a timely manner Collecting surveys and evaluations Entering data into Salesforce database Participating in trainer meetings and other training events Recruiting participants, as needed Participating in special projects, as needed (ex. outreach, curriculum, etc.) Supervising volunteers who assist classes, as needed Required Qualifications: Experience teaching teenagers, adults, and/or seniors, preferable Proficiency with Windows computers, iOS, popular social media sites, and other common technologies/devices Comfortable traveling to various senior/community centers as needed, when/if safe to do so Ability to work independently and as part of a training team Superior time-management skills Flexibility, patience, and a sense of humor Minimum of 1 year experience in a professional work setting. Key Skills: Excellent speaking and communication skills Ability to communicate technical information clearly in English, English and Mandarin OR English and Spanish Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.