Tribal & County Liaison

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for.

We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration - because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued.

The Community Engagement Manager - Tribal Liaison serves as the face and voice of Medica and its Medicaid Programs in supporting tribal nations, tribal members, tribal enrollees, tribal descendants, and counties within our service area. This highly visible role focuses on building and maintaining strong relationships while promoting Medica's services, programs, and care offerings to enhance the lives of our members. The Manager will actively participate in workgroups and discussions related to healthcare and member support across the region. Perform other duties than assigned.

Key Accountabilities

• Represent Medica at coalition and tribal nation meetings, health fairs, conferences, public forums, and community events
• Identify and cultivate partnerships to expand outreach and strengthen relationships with tribal nations and communities
• Develop, organize, and facilitate meetings, discussion groups, workshops, and special events, including member consultations
• Share insights and learnings with Medica leadership on issues important to tribal nations and supporting organizations
• Maintain detailed records of member engagement, tribal contacts, and outreach activities using Medica's CRM platform

The successful candidate will be a relationship-driven professional with deep experience in tribal relations, community outreach, and public health or social services. They will be comfortable engaging with diverse populations, representing Medica in public forums, and collaborating across teams to support member needs. This individual will bring strong communication skills, cultural awareness, and a passion for building healthy communities.

Minimum Qualifications

• Bachelor's degree in a related field or equivalent experience
• Minimum of 5 years' experience in tribal nation relations, county public health or social services, community outreach, or advocacy

Strongly Preferred Qualifications

• 2+ years of experience in relationship management with providers, counties, community health organizations, and tribal nations
• Solid understanding of healthcare and managed care, including Medicaid, Medicare, Indian Health Service, and tribal healthcare
• Experience attending public events in various weather conditions and standing/sitting for extended periods
• Ability to lift up to 30 pounds and travel throughout the Medica service area, including evenings and weekends
• Access to a reliable vehicle (mileage, parking, and travel expenses reimbursed)

Skills and Abilities

• Strong interpersonal skills and ability to build lasting relationships
• Excellent public speaking and presentation skills
• Ability to work independently and collaboratively across teams
• Cultural competency and ability to engage with diverse populations
• Organized and detail-oriented with strong multitasking capabilities
• Proficient in Microsoft Office (Word, Excel, Teams, PowerPoint) and virtual platforms (WebEx, Zoom)
• Understanding of Healthy Communities principles and community health dynamics

This position is a Remote role.To be eligible for consideration, candidates must reside in the state of MN.

The full salary grade for this position is $61,500 - $105,400. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $61,500 - $92,190. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to compensation, Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.

The compensation and benefits information is provided as of the date of this posting. Medica's compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.

Eligibility to work in the US: Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States.

We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.