Application Development Associate Engineer - ServiceNow

Job Responsibilities:

As an Application Development Associate Engineer, you will be working as a core member of the IT Service Management team to implement a new ServiceNow system. You'll be joining a small team working at the forefront of a new technology. Once implemented your role will be to support the system and will span responsibilities from configuring the system to building integrations and much more in between. This is a great opportunity for someone who is looking to develop their skillset and work across IT teams.

Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.

Technical Skills and Responsibilities:

• Experience with or ability to develop skills to support a variety of technologies and software solutions such the list below:
  • JavaScript, Python, HTML5, CSS3, and related tools
  • Integration technologies (REST API development, SOAP based web services)
  • Database Management languages and tools (SQL, DB2)
  • Front-End Development tools
  • Software security technologies (encryption, authentication)
• Participates in code reviews, identifies and resolves defects and code quality issues in a timely manner.
• Performs quality assurance functions including unit testing, system testing, and integration testing.
• Under direct supervision, analyzes and troubleshoots technical issues in applications and provides timely resolution to ensure minimal disruption to business operations.
• Participates in application maintenance activities as needed such as application upgrades, adherence to security protocols, and user support.
• Obtains and increases knowledge with respect to relevant technology, tools, processes, and related best practices.

Qualifications:

• 0-3 years of experience in Application Development or a related field (ServiceNow preferred).
• Bachelor's degree in computer science, Information Technology, or a related field and/or commensurate experience.
• Certification as a Software Development Professional is desirable in applicable technologies.
• ServiceNow certification(s) preferred.
• ITIL v4 Foundations certification preferred.

Soft Skills:

• Strong problem-solving and analytical abilities.
• Effective communication and collaboration skills within cross-functional teams.
• Attention to detail and ability to document technical procedures effectively.

Location

Hybrid defined as three (3) or more days per week in the office.

Behavioral Competencies:

• Collaborates
• Communicates Effectively, to both technical and non-technical audiences
• Customer Focus
• Decision Quality
• Nimble Learning, including troubleshooting and research of new technologies