Technical Support Engineer(Control Cabinet)
ABB Inc. | |
United States, North Carolina, Cary | |
305 Gregson Drive (Show on map) | |
Nov 29, 2025 | |
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At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we've announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you'll be part of a pioneering team shaping the future of robotics-working alongside world-class experts in a fast-moving, innovation-driven environment. This Position reports to: Production Engineering ManagerYour Role and Responsibilities Provide technical support to the local ABB's in worldwide through day-to-day coverage of internationally distributed cases. On-line support for ABB front-end engineers or service engineers to make trouble shooting when robots have problems at customer site ; Front-end engineers or service engineers provide detailed description and system data of robot failures Product support engineer makes analysis, experiments, and investigation of production before providing solutions or suggestions Focus on paint robots and electrical domain Consolidate the information and offer related report to customer for RCA & SI Close collaboration with the rest of the backend organization in the world Close collaboration with R&D and Production team, follow up new product project Qualifications for the Role Minimum 5+ years' experience as diagnostic technician or field support or product/Technical support work Strong analytical problem-solving skills and hands-on experience with electrical. Experience with robot system or software is an advantage Strong ability to be self-directed and work independently, with strong organization and documentation skills Exceptional capacity for managing simultaneous activities and challenges. Bachelor degree (or above) of electronic or electrical Must be fluent in English reading, writing and spoken Team work spirit What's in it for you? We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger. More about us: At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we've announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you'll be part of a pioneering team shaping the future of robotics-working alongside world-class experts in a fast-moving, innovation-driven environment. We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. | |
Nov 29, 2025