Media Control Center Operator I (R50030216)

FOX
paid time off, 401(k)
United States, Arizona, Tempe
Oct 20, 2025
OVERVIEW OF THE COMPANYFox Corporation Under the FOX banner, we produce and distribute content through some of the world's leading and most valued brands, including: FOX News Media, FOX Sports, FOX Entertainment, FOX Television Stations and Tubi Media Group. We empower a diverse range of creators to imagine and develop culturally significant content, while building an organization that thrives on creative ideas, operational expertise and strategic thinking. JOB DESCRIPTION ABOUT THE ROLE FOX is reimagining what live entertainment can be-and the Media Control Center (MCC) is at the heart of that transformation. As a Media Control Center Operator I, you'll play a crucial role in keeping our live and scheduled content flowing flawlessly to millions of viewers. You'll monitor, manage, and troubleshoot the signals that power FOX's digital and linear networks-from breaking news to major sports events to entertainment tentpoles. You will also interact with Fox Sports, Entertainment, and News team to support daily transmission needs and testing of new distribution solutions. This is a mission-critical, behind-the-scenes role where every decision can make a difference in how the world experiences FOX. If you're excited about live media, thrive under pressure, and want to be part of a cutting-edge team that blends broadcast expertise with digital innovation-this is the role for you. A SNAPSHOT OF YOUR RESPONSIBILITIES Oversee quality assurance, monitoring, reporting, and incident management across all FOX platforms, including linear, OTT, and digital. Monitor and switch all inbound and outbound transmission systems. Troubleshoot and resolve signal quality and routing issues using standard procedures. Perform live transmission check-ins with remote production venues during major events. Manage feed windows and rights timing during live sports and entertainment programming. Set up equipment for feed ingest and distribution across multiple endpoints. Escalate unresolved incidents to appropriate technical teams and maintain clear communication throughout. Provide regular status updates to management, affiliates, and downstream partners. Support Business Continuity and Disaster Recovery efforts. Partner closely with engineering, live media, consumer product, and operations teams to ensure seamless delivery. WHAT YOU WILL NEED A team-first mindset with strong communication skills and the ability to collaborate under pressure. Comfort operating in a fast-paced, live event environment where decisions must be made quickly and effectively. Strong troubleshooting instincts and attention to detail. Willingness to work flexible hours, including overnights, weekends, and holidays. Passion for media and emerging technology-this is where innovation meets execution. A proactive, curious attitude toward learning and improving every day. Comfort cross-training and jumping in to support other teams as needed. NICE TO HAVE, BUT NOT A DEALBREAKER Familiarity with signal transmission and emerging standards like 4K, HDR, HDR10+. Prior experience in broadcast, digital streaming, or live event operations. Customer service, help desk, or Network Operations Center experience in high-pressure environments. Knowledge of emerging technologies such as 4K High Dynamic Range, and HDR10+ is a plus #Ll-DM1 Learn more about Fox Tech at https://tech.fox.com #foxtech We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law. Pursuant to state and local pay disclosure requirements, the pay rate/range for this role, with final offer amount dependent on education, skills, experience, and location is $28.75-31.00 per hour. This role is also eligible for various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement. View more detail about FOX Benefits.