Generative AI Support Engineer

Sabre Systems, LLC is seeking a skilled and motivated Generative AI Support Engineer to join our team supporting a cutting-edge Generative AI chatbot tool hosted in the Azure Cloud. The ideal candidate will have a strong background in Azure Cloud services administration, Azure SQL, Python programming, data engineering with APIs, and MCP development and support. This role requires a proactive individual who can ensure the smooth operation, optimization, and security of our AI chatbot platform while adhering to government compliance standards.

• Azure Cloud Administration:
• Manage and maintain Azure Cloud services, ensuring high availability, scalability, and security of the Generative AI chatbot platform.
• Monitor and optimize Azure resources, including virtual machines, storage accounts, and networking components.
• Implement and manage Azure security best practices, including identity and access management, encryption, and compliance monitoring.
• Generative AI Chatbot Administration Support
• Service request administration support
• Backend Chatbot tool administration support
• Database Management:
• Administer and optimize Azure SQL databases to support chatbot data storage and retrieval.
• Design and implement database schemas, queries, and stored procedures to enhance chatbot functionality.
• Python Development:
• Develop and maintain Python scripts for chatbot workflows, data processing, and API integrations.
• Debug and troubleshoot Python code to ensure seamless chatbot operations.
• Data Engineering with APIs:
• Design, develop, and maintain data pipelines to integrate APIs with the chatbot platform.
• Ensure data integrity, transformation, and efficient flow between systems.
• MCP development, administration, troubleshooting
• Compliance and Security:
• Ensure the platform complies with government security standards and regulations.
• Manage and safeguard sensitive data, including encryption and secure API communication.
• Collaboration and Support:
• Work closely with platform vendors
• Work closely with cross-functional teams, including developers, data scientists, and government stakeholders, to enhance chatbot capabilities.
• Provide technical support and troubleshooting for chatbot-related issues.

• Active Secret or higher government clearance is required.
• Proven experience with Azure Cloud services administration (Azure Virtual Machines, Azure Storage, Azure Active Directory).
• Strong knowledge of Azure SQL database management and optimization.
• Proficiency in Python programming for automation, data processing, and API integration.
• Experience in data engineering with APIs, including MCP, RESTful API design and integration.
• Experience with Generative AI tool features, LLM models and chatbot frameworks (Ask Sage, OpenAI, Azure OpenAI Service, Google, AWS).
• Strong problem-solving skills and ability to work independently in a fast-paced environment.
• Excellent communication skills to collaborate with technical and non-technical stakeholders.
• Candidate must pass a background investigation.

Preferred Qualifications:

• Knowledge of containerization and orchestration tools (Docker, Kubernetes).
• Familiarity with government compliance frameworks (FedRAMP, NIST, CMMC).
• Familiarity with DevOps practices and tools ( Azure DevOps, CI/CD pipelines).
• Experience with monitoring and logging tools ( Azure Monitor, Log Analytics).

Compensation:

At Sabre Systems, LLC, compensation is based on factors such as location, qualifications, experience, and contract-specific requirements. The general salary range for this position is $80,000.00 to $125,000.00; however, final compensation will be determined by individual qualifications and applicable contract terms.

Sabre Systems, LLC, has been providing innovative technological solutions and services for Department of Defense, Federal Civilian, and commercial customers for more than 35 years. We support the ever-evolving areas of advanced communication technologies, cyber, systems and software engineering, and digital transformation.

With over three decades in business, Sabre Systems, LLC remains committed to our small business values and a people-first philosophy. We foster a welcoming, inclusive culture that values diverse perspectives and encourages open communication. Our collaborative environment supports continuous learning and professional growth at all levels. We prioritize the health, well-being, and success of our employees, offering comprehensive, evolving benefits designed to meet their diverse needs. Join us and be part of a thriving, people-driven culture.

We respect the unique perspectives that a diverse workforce of minorities, women, individuals with disabilities, and protected veterans brings not only to our company, but also to our customers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age, disability or genetic information.

EEO Minorities/Females/Disability/Veterans; VEVRAA Federal Contractor

Beware of employment scams-Sabre Systems will never request payment, extend offers without an interview, or contact you from an email that doesn't end in @sabresystems.com; always apply directly at https://careers.sabresystems.com/.