Product Manager

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Product Manager

Location(s): Philadelphia, PA

Job Description Summary:

We're looking for a Product Manager for our next generation AI/NLP powered AIQ platform that powers the award-winning Xfinity Assistant chatbot and more. The aiQ Platform is comprised of the systems that support the creation, curation, maintenance, and delivery of content and capabilities to support ideal and intentional omni-channel customer experiences. Within client's Emerging Experiences team, we have a vision of "aiQ for All"; leveraging the power of the aiQ platform to provide customers truly personalized experiences across all of our Comcast channels. As a Product Manager, you will define the product's vision and strategy, and collaborate with the Product Owner to drive the design and development of our core platform enhancements and the experiences across all Comcast channels. These solutions will provide consistent and personalized experiences to Xfinity customers. Working in partnership with the engineering team and key stakeholders across Comcast, you will define and deliver solutions which will provide customers the information they want and need when and where they need it.

• Serve as the first point of contact for our products and platform requests to truly understand the needs and business drivers prior to solutioning.
• Gather input and employ empathy and design thinking to define scalable product concepts and solutions by deep knowledge of internal and external customers.
• Define the product's vision, roadmap, and strategy based on the business needs.
• Communicate the product's vision and strategy to various stakeholders, including executives and engineering teams.
• Work closely with our product owners and engineering organization to prioritize and execute defining, building, and implementing key platform features and services that drive a forward-looking and scalable platform.
• Collaborate with cross-functional product and business teams to launch new services, features, and enhancements.
• Solicit constant feedback from users of the platform to inform the roadmap and feed continuous improvement.
• Support our data instrumentation and analytics strategy, including collection and analysis of KPIs across products.

• Product Experience - 3-5 years of relevant experience in digital product management, human-centered design, agile methodologies.
• Cross-functional collaboration: work effectively with diverse teams, including engineering, product, and design teams across domains.
• Consensus Builder - influences partners with diverse points of view and builds consensus.
• Domain Knowledge -experience with platform building and APIs.
• Strong Communication Skills: clearly articulates concepts, ideas, and solutions. Able to effectively convey the product vision, strategy and requirements to various stakeholders.
• Big Picture Mindset - the ability to zoom in and out of details and balance both technical and strategic demands.
• Strategic Thinking: developing product vision and strategy aligned with business goals.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.