New

Extra Help - Medical Office Associate - Physical Therapy

University of Illinois Chicago
United States, Illinois, Chicago
Oct 23, 2025
Extra Help - Medical Office Associate - Physical Therapy Extra Help - Medical Office Associate - Physical Therapy This Position is temporary and limited to 900 hours. Hiring Department: UI Health - Outpatient Therapy Clinic Location: Chicago, IL USA Requisition ID: 1037219 Hours per Week: 7.5 Shift: Extra Help # of Positions: 4 Workplace Type: On-Site Posting Close Date: Wednesday, November 12, 2025 Salary: The rate of pay for this position is $27.94 per hour. About the University of Illinois Hospital & Health Sciences System (UI Health) The University of Illinois Hospital & Health Sciences System (UI Health) provides comprehensive care, education, and research to the people of Illinois and beyond. A part of the University of Illinois Chicago (UIC), UI Health comprises a clinical enterprise that includes a Joint Commission-accredited tertiary care hospital and outpatient clinics, and the Mile Square Health Center network of federally qualified health centers. It also includes the seven UIC health science colleges: the College of Applied Health Sciences; the College of Dentistry; the School of Public Health; the Jane Addams College of Social Work; and the Colleges of Medicine, Pharmacy, and Nursing, including regional campuses in Peoria, Quad Cities, Rockford, Springfield, and Urbana. UI Health is dedicated to the pursuit of health equity. Learn more: https://hospital.uillinois.edu/about-ui-health This position is not eligible for benefits. Position Summary This position's primary function is receptionist duties for all staff, patients and visitors to Rehabilitation Services Department. The position includes general reception duties, scheduling, monitoring patient flow, process authorization for treatment with third party payers and general department duties to maintain a clean and safe environment. Duties & Responsibilities Schedules patients using EHR Scheduling System and manages workqueues Verifies insurance for eligibility and authorization status Contacts insurance companies and case managers to obtain authorization for treatment and provides necessary documentation to complete the process. Documents insurance authorization status in EHR and communicates with clinical staff. Has a proactive understanding of changing insurance requirements Educates team around insurance requirements Liaison for inter-department communication around insurance Completes cover sheets and creates paperwork packets for new evaluations Manages patient flow through by registering or visit notification in the Patient Registration System, arriving patients in the EHR Scheduling System and monitoring how long patients are waiting. Validates patients' parking tickets Takes patient financial liability and Fitness Center membership payments and processes deposits. Manages patient Consent and Release of Information forms; witnesses patient signature; and sends completed forms to HIM Department Performs charge release; identifies issues with charge entry or missing notes; alerts team members to issues and follows through to resolution Answers the telephone for all staff for the PT/OT Department and takes appropriate action (may be taking a message, may be acting to provide the information or assistance needed, scheduling or rescheduling patients). Responds to patient and department inquiries Completes additional clerical tasks such as distributing mail, photocopying, filing, faxing, tubing, and data entry. Completes additional departmental tasks such as straightening up patient care and waiting areas and preparing workspace for the next day. Shares expertise and participates in the development of process improvement initiatives within the department(s). Participates in process improvement initiatives within the organization Assist with orientation of new staff via mentoring Other related duties as assigned. Alternative productivity expectations may be determined within this classification based on fluctuating needs of the department. Perform other related duties and participate in special projects as assigned. Minimum Qualifications High school diploma or equivalent. Any one or any combination totaling one (1) year (12 months), from the categories below: Work experience comparable to that performed at the Medical Office Assistant level or in other positions of comparable responsibility. Work experience in a health care facility such as a doctor's, dentist's, or hospital's office; which involved record keeping, working with the public, direct patient contact, answering telephones, and working with medical terminology. Graduation from an accredited medical secretarial or paramedical program, such as nursing assistant, medical assistant, or medical secretary. Preferred Qualifications Prefer at least 1 year experience in outpatient OT / PT setting Prefer Spanish-speaking Prefer experience with Epic EHR Clinic hours are Monday - Friday 8:00 a.m. - 6:30 p.m., Saturday 8:00 a.m. - 12:00 p.m. The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify. The university provides accommodations to applicants and employees. Request an Accommodation To apply, visit https://uic.csod.com/ux/ats/careersite/1/home/requisition/17261?c=uic Copyright 2025 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-840e9ec3648fed4db2d96546d05a6012