New

Quality Improvement Manager

Corewell Health
United States, Michigan, Benton Harbor
Oct 23, 2025
Job Summary Manages Quality Improvement Specialists and their work. Responsible for the creation, implementation, and management of the Quality Department projects and the formation of clinical improvement teams. This work includes the assessment, analysis, planning, implementation and evaluation of a large number of interventions, programs and data. Assists Director, Quality in producing, implementing and monitoring performance to integrated Quality Assessment and Performance Improvement (QAPI) plan(s). Ensures compliance with CMS, TJC and other regulatory requirements. Additionally, the role includes consultation within the health system in planning group processes, targeting improvement strategy initiatives and for facilitating change through internal team building. Partners with other Managers across QSE to ensure collaboration and success. Responsible for daily operations of the team. Role requires regular in person leadership presence in assigned Corewell Health delivery system locations. Essential Functions Supports quality improvement activities with annual project plans outlining measurable deliverables and quarterly milestones, ensuring services are provided in accordance with state and federal regulations, organizational policy and procedures, medical staff by-laws, and accreditation / compliance requirements. Manages the work priorities of the Quality Improvement Department on high volume, high cost, and high-risk projects. Delegates the general work assignment areas for all employees and assigns special projects individually. Expertise in leading team activities in a manner that is organized but fosters creative thinking and activity. Identifies and monitors project scope, target timelines, resource requirements, cost, milestones, data requirements and completes documents and reports as necessary. Works with Director, Quality and financial analyst to maintain department budget at appropriate level. Responsible for interviewing, hiring, retaining employees and members of the team, monitoring performance. Develops team members, builds teams, and identifies and leverages talent across regions to foster high performing teams. Initiating when appropriate, and following through with disciplinary action and termination in consultation with Human Resources for service. Develops a team culture that encourages staff to speak up when they have concerns. Manages the work priorities of the department to ensure organization and department targets are achieved. Delegates the general work assignment areas for all employees and assigns special projects individually. Mentors, coaches and develops employees while being a role model and resource to them. Makes data-informed decisions. Partners with Director, Quality, to implement strategies and tactics aligned with organization and department priorities. Takes action, monitors performance and provides regular reports on effectiveness to leadership. Creates and presents reports to or for the Director, Quality and to or for other regional/system leadership teams upon request. Role requires frequent on-site physical presence in and regular travel to multiple locations across the assigned Corewell Health care delivery service area. Qualifications Required Bachelor's Degree or equivalent in health care, engineering, case management, business administration, or related 5 years of relevant experience skills, knowledge, abilities typically gained in health care, business, or quality improvement roles. 3 years of relevant experience leading others (supervisory roles) Preferred Master's Degree or equivalent CRT-At least one Certification from preferred list - UNKNOWN Unknown Institute for Healthcare Improvement (IHI) Open School. preferred Experience with multidisciplinary teams in a complex healthcare system How Corewell Health cares for you Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance, pet insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location SITE - Professional Building Meadowbrook - 2550 Meadowbrook Rd - Benton Harbor Department Name Department of Clinical Transformation - Care - CHS Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 8:00 a.m. to 4:30 p.m. Days Worked Monday to Friday Weekend Frequency N/A CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447.