Operations Technical Trainer

The Operations Technical Trainer is responsible for guiding team members with the company's technical operation processes by designing and delivering comprehensive product training. Reporting to the Enterprise Training and Development Manager, the trainer will deliver instruction based on approved materials and Standard Work Procedures (SWP), for new hires and current team members to support our Core Value of Performance-delivering excellence at every opportunity. Delivery methods include classroom, workshop, computer, video, PowerPoint, on-the-job, one on one, and large group instruction.

Duties/Responsibilities:

* Develop training curriculum based on Standard Work Procedures

* Establish master training schedule to include orientation and onboarding and on-going trainings.

* Maintain on-site Learning Lab.

* Provide technical support on systems such as Document Control & MOM for tracking labor accurately.

* Assesses participants' work performance; identify need for additional, specialized, or adaptive instruction.

* Maintains records of completed trainings.

* Maintains current knowledge of Safety, Quality and Operational Standards, and other pertinent systems that may drive training needs.

* Provides feedback to trainee, department leaders and Site Managers regarding performance and development of the trainee.

* Ability to collaborate with multiple technical experts across individual product lines to develop training materials.

* Performs follow-ups with trainees to continuously improve and further develop the training curriculum.

* Performs other related duties as assigned, up to and including building active orders for products to meet shipment commitments.

* Thorough understanding of the Safety and Quality Standards and Standard Work Procedures for each product line.

* Ability to patiently explain technical material to less technically proficient users.

* Excellent verbal and written communication skills.

* Organized with attention to detail.

* Ability to work independently and as a member of the team.

* Public speaking/facilitator experience.

* Must be proficient in Microsoft Office.

Experience:

* Proficient in the process of remanufacturing transformers.

* Highly knowledgeable of Sunbelt Solomon procedures.

* Excellent communication skills to respond to the employees' inquiries and concerns accurately.

Travel:

* Up to 25% required annually.

Physical Requirements:

* Prolonged periods standing.

* Must be able to lift up to 25 pounds at times.

* Must be able to observe trainees' performance and provide instruction as necessary.