Housekeeping Dispatcher

A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.

Job Specific

• Answers telephone in a prompt and courteous manner
• Monitors and responds to dispatch radio
• Dispatches guest/Telecom/supervisor calls to appropriate parties
• Maintains, on a daily basis, all Housekeeping logs
• Maintains sign-in and sign-out sheets
• Reconciles boards and keys at end of shift
• Tracks and adjusts time log for payroll
• Maintains count of daily hours for all Housekeeping personnel
• Completes attendance report on late or absent employees
• Continually communicates with Front Office and Floor Managers to verify status of all guest rooms
• Inputs computer to maintain accurate and up-to-date room status information
• Performs all duties in a timely and professional manner
• Other duties as assigned

General

• Promotes and applies teamwork skills at all times
• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
• Is polite, friendly, and helpful to guests, management and fellow employees
• Executes emergency procedures in accordance with hotel standards
• Complies with required safety regulations and procedures
• Attends appropriate hotel meetings and training sessions
• Maintains cleanliness and excellent condition of equipment and work area
• Complies with hotel standards, policies and rules
• Recycles whenever possible
• Remains current with hotel information and changes
• Complies with hotel uniform and grooming standards