Marketing Operations Manager

The Marketing Operations Manager is the tactical "air traffic controller" of Parkhill's marketing team. Reporting to the Director of Marketing Operations, this role manages intake, workflow, and traffic systems, ensuring requests are scoped accurately, routed to the right resources, and delivered on time. Beyond traffic management, the Manager builds scalable workflows that allow marketing to keep pace with demand while maintaining brand quality. This is an exempt position paid on a salary basis.

Life at Parkhill

At Parkhill, Building Community is the reason we exist. We invest in extraordinary people who love investing in their communities. We are more than planners, architects, and engineers - we are neighbors who choose to live and serve in the communities we work.

Increase your impact with our team of passionate collaborators. Whether you are a recent graduate with untapped potential or a professional with proven expertise, we invite you to discover a career path designed for you.

Parkhill is one of the largest architectural and engineering firms in the Southwest. We have 13 offices located throughout Texas, New Mexico, and Oklahoma.

Manage intake and traffic systems, routing requests to appropriate resources (creative, events, proposals, digital, communications).
• Maintain a live dashboard of projects, tracking deadlines, owners, and progress.
• Partner with Marketing Business Partners to scope requests and set clear expectations with stakeholders.
• Provide weekly reporting on workload, capacity, and bottlenecks, supporting forecasting of future capacity needs.
• Flag risks early and recommend solutions to keep deliverables on track.
• Enforce established processes and provide training/documentation on intake and project management tools.
• Champion process adoption by training team members and helping stakeholders adjust to new ways of working.
• Recommend refinements to tools and workflows to improve efficiency and reporting accuracy.
• Coordinate with vendors and external partners when requests require third-party resources.

• Bachelor's degree in Marketing, Communications, Business, or related field (or equivalent professional experience).
• 5-8 years of experience in marketing project management, traffic coordination, or operations.
• Proficiency in project management/workflow tools (Asana, Workfront, Monday.com).
• Strong reporting and data skills; proficiency in Microsoft Excel and PowerPoint.
• Familiarity with CRM or marketing automation platforms (Deltek Vantagepoint, HubSpot, Salesforce, Adobe).
• Highly organized, calm under pressure, and skilled at balancing multiple competing priorities.

Benefits and Perks

We offer a comprehensive benefits program that supports the whole person. Our benefits include:

• Life Balance: hybrid/flexible work schedules, flexible work environment, generous PTO, paid holidays.
• Investing in Your Future Growth: specialized training, continuing education, professional licensing, intern development programs, University of Parkhill.
• Competitive Benefits: up to 80% of medical premiums*, FSA for dependent care, HSA contributions, employer 401k contribution, short/long term disability coverage, performance bonuses.
• Well-Being: mental health care, culture committees, wellness programs, charitable giving match.